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Lead AV Technician
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Neuwave Systems
Raleigh, NC (In Person)
Full-Time
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Job Description
Do you enjoy completing a single task at a time? Do you use a methodical and routine approach to your work? Do you enjoy working with your hands? If this sounds like you, please follow link to apply: Neuwave Systems About Neuwave Neuwave Systems is a full-service residential and commercial custom integration company delivering audio-visual, lighting, and smart technology solutions. For nearly two decades, the company has provided reliable systems through thoughtful design, quality installation, and a commitment to excellence and integrity. Role Overview Senior Field Technicians serve as senior technical resources and project leads responsible for executing and commissioning complex AV, automation, and networked systems. This role requires strong troubleshooting skills, independent decision-making, and leadership of installation teams on most projects. Core Responsibilities Independently delivers and supports integrated AV, networking, security, and low-voltage solutions while mentoring junior technicians and maintaining quality standards Lead medium-to-large installation projects Install and configure advanced AV, automation, and security systems Deploy managed networks and advanced audio systems Perform system calibration (audio and video) Troubleshoot complex system, network, and integration issues Train clients on system operation and best practices Maintain accurate project documentation and as-built records Train and mentor Tier 1 and Tier 2 Technicians Lead medium-to-large installation projects Install and configure advanced AV, automation, and security systems Deploy managed networks and advanced audio systems Perform system calibration (audio and video) Troubleshoot complex system, network, and integration issues Train clients on system operation and best practices Maintain accurate project documentation and as-built records Qualifications & Skills Strong understanding of AV system architecture and workflows Advanced networking and automation competency Ability to manage jobsite workflow and coordinate with other trades Certifications All Tier 2 certifications: Control4 Associate Installer, Lutron RA2(or equivalent) Control4 Automation Programmer PCNA (or equivalent networking certification) Lutron RA3 with lighting competency