Audio-Visual Service Technician

A-V Services Inc., a leading Audio Video company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industries, seeks an Audio-Visual Service Technician for A/V support. Candidate must have great customer service skills with emphasis supporting the corporate sector, with comprehensive audio video skills. Ideal candidate would have Associates level college degree in a technology related field and/or minimum 3 years of previous employment with AV support responsibilities in the AV industry. Experience Fluently capable to read and follow AV system flow diagrams and support documentation Ability to troubleshoot and diagnose AV equipment failure, finding problems or root cause and resolve service issues related to Integrated AV systems Crestron Toolbox Crestron DM/Extron/Cisco certified is a plus Bi-Amp and Clearone knowledge with the ability to modify DSP Integrated telepresence, experience with VTC installations knowledge Ability to occasionally work basic tools, lifting light duty and work off step ladders. Possess a full understanding of all areas of the A/V field including but not limited to: Projection systems / display devices Crestron control systems/ Conference schedulers Switching / routing / interfacing technology Videoconferencing & Audio-conferencing technologies

Skills:

Excellent interpersonal skills, accuracy and attention to detail Technical AV certifications such as CTS a plus Proficiency in PC use with such programs as MS Word, Excel and Outlook. Ability to work remotely with Control and DSP programmers out in the field to be able re-load programs. Must be able to lift 30 lbs. unassisted through the day and transition between client locations. Capable of wiring and rewiring AV racked equipment for servicing and replacing Network troubleshooting experience. Knowledge of commercial IT networks for LAN or WAN. Experience with VoIP networking products and PBXs such as Nortel, Avaya, Cisco, NEC, ShoreTel, Mitel, etc. are a PLUS. Working knowledge of W10, MS Office Suite, Mac OS, Networking protocols Able to conduct research into networking issues and installation problems. Arrange for product returns and/or exchanges with our vendors when required. Minimum of 3 years' experience servicing and/or installing systems in a client facing capacity with prior corporate support services experience w/strong problem-solving and troubleshooting skills. Requirements Must be available for Weekend work for one to two times a month Must always look/present well and communicate clearly and effectively to management and clients. Always presents a positive image of self and company Full Time Position has benefits including employee stock ownership plan (ESOP), competitive and comprehensive health insurance, life insurance, dental program, 401k, 401k company contribution, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays. Join Our Diverse and Inclusive Team! At AV Services Inc. we are committed to fostering an inclusive and diverse workplace where every team member is valued and empowered. We are proud to be an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic that makes you unique. Our Commitment to

Diversity and Inclusion:

Our employees are our greatest asset, and we believe that the diverse perspectives and experiences they bring are key to our success. We celebrate and encourage differences in age, ethnicity, family or marital status, language, physical and mental abilities, socio-economic status, and more. These unique attributes contribute to our vibrant culture, enhance our reputation, and drive our achievements. Why Work With Us?

Inclusive Culture:

We embrace diversity in all its forms and are dedicated to creating an environment where everyone feels respected and valued.

Empowerment:

We support our employees' growth and self-expression, recognizing that their individual talents and innovations are vital to our success.

Community:

Join a team that values collaboration and the collective strength of diverse backgrounds and ideas. Be part of a company that not only values diversity but actively promotes it as a cornerstone of our identity and success. Apply today and bring your unique perspective to AV Services Inc.

Job Type:

Full-time Pay:

From $75,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

Crestron Toolbox:

3 years (Preferred)

Bi-Amp and Clearone:

3 years (Preferred) troubleshoot and diagnose AV equipment: 3 years (Preferred) Ability to

Commute:

Fairfield, NJ 07004 (Required)

Work Location:

In person