Lead AV Technician/Business Operations

Job Summary We are seeking a skilled and motivated Lead AV Technician to oversee audiovisual installations, lead field projects, and support sales efforts. This role combines hands-on technical expertise with customer-facing responsibilities, helping deliver high-quality AV solutions while contributing to business growth. Key Responsibilities Lead installation, setup, and configuration of audiovisual systems (audio, video, lighting, control systems, etc.) Schedule, supervise and guide technicians on job sites to ensure quality and efficiency Troubleshoot and resolve technical issues during and after installation Ensure all work meets company standards, safety requirements, and client expectations Conduct system testing and client demonstrations upon project completion Review project scopes, plans, and timelines prior to installation Coordinate materials, equipment, and labor for upcoming jobs Communicate progress updates with sales and clients Maintain accurate job documentation and reports Assist in preparing quotes, proposals, system designs, submittals, RFP, and line drawings. Generate sales leads, help identify upselling, conduct site surveys and gather client requirements Recommend AV solutions based on customer needs and budget Support client consultations and product demonstrations Perform other duties as assigned by Sales staff. Qualifications 3+ years of experience in Audio Visual or low voltage Must possess a current CTS Certification Strong knowledge of AV systems, wiring, troubleshooting, and control systems programming Sufficient with Microsoft Suite and CRM software Experience leading or supervising a team Basic understanding of sales processes and customer service Ability to read blueprints, schematics, and system designs Strong communication and organizational skills Preferred Skills Experience and/or certifications with control systems are a plus (e.g., Crestron, Control4, Extron, OSHA etc.) Live production experience Prior experience in estimating or sales support

Pay:

$25.00 - $33.00 per hour Expected hours: 40.0 - 50.0 per week

Benefits:

401(k) 401(k) matching Cell phone reimbursement Dental insurance Health insurance Life insurance Paid time off Relocation assistance Vision insurance

Work Location:

In person