Master Control Room & Ingest Operator

Type:

Freelance Posted Date:

2026-05-12

Pay Range:

54000.00 - 75000.00 USD per year

• Primary Function
• The MCR and Ingest Operator is responsible for having a full overview of all inbound/outbound media, content, and latest newsgathering. This individual will monitor the quality and accuracy of the on-air product and contributing sources to ensure the transmission meets company standards, along with troubleshooting equipment malfunctions, and preparing programming for playout.
• Duties & Responsibilities
• Coordinate, line up and manage studio connections for guests and hosts.

Coordinate, setup, route and ingest live feeds from contributions sources including satellite, IP, agency and web sources.

Ensure content is available as required.

Operate a range of contribution, routing, ingest and signal processing systems confidently and quickly.

Monitor and control contribution and return paths to studios, TX and recording systems.

Diagnose and resolve contribution, ingest and DTL faults.

Act as the operational contact for assigned live feeds.

Liaise with external providers, correspondents and internal stakeholders.

Ensure technical, timing and quality standards are met.

Maintain detailed incident, ingest and DTL reporting.

Assist in maintaining documentation and procedures.

Support control room, TX and technology teams during live operations.

Knowledge NDI, software workflows and Vizrt Mosart is not necessary but it's a plus.

Undertake basic fault finding and escalate problems where necessary.

Understand the requirements of live studio production and provide good service and support to all media operations clients.

Monitor and control video encoding and decoding systems.

Troubleshoot all incoming & outgoing systems.

Prepare backup plan in case of device or transmission line failure.

Responsible for ingest control.

Perform other duties as assigned.

• Skills & Qualifications
• Experience in broadcast playout and associated technologies/workflows/standards.

Experience in the operation of a range of MCR related technology.

Knowledge of broadcast contribution technologies and high-level fault analysis.

Awareness of current encoding technologies.

An understanding of news and current affairs and an eye for detail.

An in-depth technical understanding of 'Quality Control' and the tools required to achieve this.

An understanding of digital and video formats, ingest workflow, servers, and broadcast production.

Fluent English speaker and able to communicate effectively both verbally and written.

Able to deal with competing demands and remain calm under pressure.

Knowledge of the Broadcast production workflow.

Have a firm understanding of broadcast technical standards.

Possess a sound knowledge of the broadcast formats, server systems and diagnostic tools.

Able to work independently and as part of a team.

Able to work in a stressful and fast paced News environment.

Must be organized and punctual.

• Education & Experience
• Bachelor's degree preferred in a technical capacity.

Minimum of 4 years' experience working within a technical or file-based broadcast environment.

Minimum of 2 years Ingest or Transmission experience ideally in a live television operation or anappropriate media qualification.

Customer Service Commitment:

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.