Reception and Visitor Services

Reception and Visitor Services Archdiocese of Saint Paul Minneapolis - 3.6 Saint Paul, MN Job Details Full-time 23 hours ago Qualifications Customer inquiry handling High school diploma or GED Full Job Description Published May 12, 2026 Expires June 11, 2026 Location 239 Selby Avenue, Saint Paul, MN 55102, Saint Paul, Minnesota Category Support Staff Job Type Full-time Organizational Name Cathedral of Saint Paul Organizational City Saint Paul Position Contact Name Trever Bergman Position Contact Title Director of Operations Position Contact Email How many employees are serving at your location? More than 30 Starting Salary Range $22.00-$25.00 per hour

DESCRIPTION

Purpose of Position:

The Reception and Visitor Services role is responsible for the coordination, facilitation, and oversight of (1) weekly tours, (2) the gift shop, and (3) assist the Director of Operations in a wide range of tasks including scheduling, volunteer management, purchasing, marketing, set-ups, monitoring, and data entry. This new employee is expected to participate in creating a productive and hospitable environment, promoting good morale, and ensuring adequate communication.

Responsibilities:

Weekly Tours :

Train, manage, and schedule docents, coordinate on-line tour times for schools, visitors, and special events. Manage tour equipment, gather feedback, and collect payments.

Gift Shop:

Procure and manage inventory, oversee square sales process, report income and expenses, and govern limited, but focused marketing efforts.

Reception:

Manage and monitor secured door access from remote location(s). Screen visitors, coordinate and cross reference with calendar entries, receive and direct incoming and outgoing parties as necessary.

Logistics:

May also assist the Director of Operations with event-related functions, such as: Mass counts Event Center related coordination and set-ups for large gatherings Assisting the public with a wide range of inquiries and issues Perform other duties as assigned and/or requested

QUALIFICATIONS

High school degree required Strong cross-functional communication skills Office work and/or data entry experience preferred Parish work experience preferred Possess customer service skills Possess proficient computer skills Understanding of the Catholic Faith, rituals, liturgical calendar, and practices preferred Successfully complete required background checks and safe environment training