Principal Content Designer

Supports team members in utilizing metrics and establishing processes to plan for identified needs. Guides others in defining needs of large product designs based on user insights. Effective Communication Leads brainstorming sessions and the development and facilitation of workshops to answer critical business questions through design thinking, rapid prototyping, and testing ideas Mentors, influences, persuades, and sells work effectively in all contexts to amplify individual and team capabilities, expand design thinking, and broaden the impact of work Presents ideas and concepts at all stages of the design process, adapting presentations for different audiences Guides others to generate and align concepting and iterating for complex products in design meetings Provides subject matter expertise on structuring product content, developing taxonomies, crafting navigation, naming components/controls, and defining messaging hierarchy Collaborates with product owners and development teams to shepherd end-to-end experiences from concept to product shipment Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). Proven experience designing or shipping Generative AI / LLM-powered experiences. Industry experience with evaluation strategies for AI systems, including qualitative and quantitative approaches.