Senior Specialist, Product Experience Design

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Experience Design As part of the Product Experience Design team, you will be working alongside Product Managers, Product Owners, UX researchers and wider stakeholders to create best-in-class experiences for our enterprise software products.

Role and Responsibilities:

• Select and conduct appropriate user-centered design techniques throughout an iterative design process
• Participate in design research activities
• Implement design decisions on initiatives, heavily influenced by research findings
• Leverage design best practices and patterns when feasible; proposing and codifying new patterns when appropriate
• Produce, test, and iterate on experience artifacts, including user flows, interaction models, prototypes, wireframes, low/high fidelity sketches, and design specifications
• Study and adopt the design system to deliver digital product fully aligned with Mastercard's design standards
• You are confident enough to present your work to the team, product managers, and other senior stakeholders The qualified candidate:
• Experience specializing in digital product design
• Experience in UX design from concept to launch
• Experience with design thinking / human-centered design
• Demonstrated experience with Ai automation in UX and office tools (Figma make, Figma buzz, Copilot, etc)
• Some talent and ability with graphic design, ability to create clear, attractive presentations.
• Proven ability to translate vision and user feedback into actionable design
• Ability to follow a design system, a clean design aesthetic and the ability to simplify the complex
• Have a working understanding of web standards and best practice application including accessibility
• Experience of working with Designers, Product Managers, Developers, Subject Matter Experts, and Business Analysts
• Ability to approach complex problems in innovative ways
• An appetite to learn and educate
• Excellent communication skills
• Can work independently and manage your own time

Education:

• Bachelor degree or equivalent combination of experience and formal education.

Specialized training/experience in User Experience Design, User Interface Design, Human factors, Usability, or Information Design strongly preferred

Preferred Qualifications:

• Product design experience in the payment, banking, or FinTech domains
• Experience in (and appreciation for) rapid prototyping and Lean UX
• Passion for working in a global, highly diverse, multicultural working environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges O'Fallon, Missouri:

$104,000 - $177,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.