Operations Director - Ontario Sports Empire

Operations Director - Ontario Sports Empire The Sports Facilities Companies - 3.4 Ontario, CA Job Details Full-time $75,000 - $90,000 a year 1 day ago Qualifications Computer operation Microsoft Excel Managing budgets in a finance role Profit & Loss statement Productivity software Profit and loss analysis Organizational budget management Full Job Description

OPERATIONS DIRECTOR

- Ontario Sports Empire

OSE SFM, LLC LOCATION

Ontario, CA

DEPARTMENT

OPERATIONS

REPORTS TO

GENERAL

MANAGER STATUS

FULL-TIME (EXEMPT)

ABOUT THE COMPANY

Ontario Sports Empire is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Ontario, CA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Ontario Sports Empire is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY

The Operations Director will be responsible for the management of the operations of the facility including but not limited to maintenance, groundskeeping, events and sports tournaments, security & parking, environmental services, life safety and safety/risk management. The Director will also work closely with all other departments to effectively manage staff scheduling and training.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING

Directly aligning with the SFM Mission Statement and Core Values Hiring, training and developing the Operations Team Providing direct oversight & leadership to the Operations Manager and Tournaments & Programming Manager roles Serving as an integral member of the SFM Leadership Committee Providing necessary operational support to every department when needed Creating and developing relationships with rights-holders who produce events that align with the SFM Mission Effectively managing the Operations Team budget year-over-year Assisting with new Team member orientation Striving for consistent growth in events & sports tournaments Providing valuable operational input during venue-wide scheduling decisions Effectively managing the Emergency Action Plan Effectively managing the security & parking operations for the entire property Assisting with managing the access card/building key distribution & return process Ensuring venue-wide safety, risk management and OSHA compliance Taking a tremendous amount of pride in meeting the daily SFM Guest 1st standards Serving as Manager-on-Duty (MOD) during scheduled shifts Complete all other duties as assigned by management

THE IDEAL CANDIDATE HAS

Proven success in effectively managing a multi-faceted sports venue 8-10 years' experience in high volume Food and Beverage operations Experience in managing staff scheduling and training Experience and success in delivering excellent customer service, executing high operational standards, leadership, and promoting a positive environment Action-oriented personality with a 'get it done' attitude and proficiency for efficiency Proven ability to evaluate team member performance based on established KPI's Proven ability to achieve goals in a fast-paced professional environment

MINIMUM QUALIFICATIONS

Bachelor's degree or the equivalent in relevant experience Must have excellent interpersonal, problem-solving and negotiating skills Must be a team player Must have excellent verbal and written communication skills Must have excellent computer skills, to include Word, Excel, PowerPoint, etc. Must be able to work a flexible work schedule (e.g., nights, weekends, holidays and long hours) Must possess current

CPR / FIRST AID

certifications or must be willing to obtain them within a specified timeframe Prior responsibility in daily P&L management and budget oversight

WORKING CONDITIONS AND PHYSICAL DEMANDS

Must be able to lift 50 pounds waist high May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend Will be required to operate a computer Facility has intermittent noise