Guest Service Manager (Paragon Theatres Coral Square)

Guest Service Manager (Paragon Theatres Coral Square) Paragon Theaters

LLC - 3.3

Coral Springs, FL Job Details Part-time 8 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Hospitality Operations management Culinary experience Managing hospitality teams Mid-level Administrative experience Hiring Store opening/closing procedures Casual dining experience Supervising experience Bar Team management Staff training Recruiting Theater 1 year Staffing management Food service management Customer complaint resolution Hospitality management Full Job Description Paragon Theaters is known nationwide for pioneering the Lux Box and Axis 15 Extreme experience. Paragon offers up first-run movies and alternate programming alongside an American Grill menu and full-service bar. Paragon Theaters offers competitive salaries and benefits. Paragon Theaters is a growing company with a culture that values its team members and guests and whose goal is to celebrate the movie going experience.

JOB RESPONSIBILITIES

The Guest Services Manager helps coordinate theater and food and beverage operations to achieve Paragon's goals. The Guest Services Manager also supports the management team by communicating expectations to all associates in a professional and safe work environment. Responsibilities include, but are not limited to: Ensuring that associates satisfy all Paragon Theaters guest service standards. Performing daily opening, closing, operational, and administrative duties Ensuring proper staffing in each area Assisting with hiring, training, and appropriately handling associates in all areas Collaborating effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners Listening, communicating, and working to resolve guest concerns Delivering timely results with minimal supervision Maintaining regular personal attendance for all scheduled shifts All other functions as designated by the General Manager

JOB REQUIREMENTS

Prior theater experience is helpful for this role Must be 21 years old or older. Minimum of 2 years' experience in hospitality business (bar, restaurant, etc.) Minimum of 1 year of supervisory experience Ability to obtain any required alcohol service licenses or certifications Standing, walking, lifting, twisting, and bending on a frequent basis Ability to lift up to 50 lbs. Ability to work and meet deadlines with minimal supervision 1-2 years of experience in a casual-dining environment Working knowledge of all staff functions Supervisor experience Culinary, or equivalent experience

COMPENSATION

Hourly

TRAINING

4-6 week

Manager-In-Training Program Job Type:

Full-time Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Experience:

Hospitality:

2 years (Required)

Supervising:

1 year (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Coral Springs, FL 33071 (Required)

Work Location:

In person