Spotlighters Theatre Seeks Theatre Operations Manager (part-time)

Spotlighters Theatre - Theatre Operations Manager (contract) The Audrey Herman Spotlighters Theatre (Spotlighters Theatre) seeks a part-time Theatre Operations Manager in a time of growth and innovation. Founded in 1962 by local actor Audrey Herman, Spotlighters Theatre's mission is to provide the Baltimore community with exceptional, diverse, creative, bold, and affordable theatrical productions, which entertain and stimulate both audience and artists. The theatre ascribes to Audrey's vision that theatre should move audiences to think, feel, and act. The theatre produces 5-6 mainstage shows each season and supports development of new works by local playwrights. The venue is unique, a theatre in the round with 70 seats, allowing for an intimate and exceptionally moving experience for its audiences. Interested candidates should submit a resume/CV (including education and related training and work experience) with a cover letter. All materials should be submitted no later than May 22, 2026.

Please send all materials to:

SpotlightersBoard@gmail.com. Interviews will begin May 26, 2026, with a final decision by June 5, 2026 . Initial interviews will be via Zoom. All candidates will be contacted by June 12, 2026 .

JOB DESCRIPTION

The Theatre Operations Manager is responsible for supporting the administrative, operational, and facility needs of Spotlighters Theatre. This position requires a high level of organization, professionalism, and the ability to manage multiple responsibilities in a dynamic, collaborative environment. The role encompasses administrative coordination, front-of-house support, ticketing operations, event assistance, and oversight of basic facility functions. This is a part-time position with variable hours (estimated at 8-10hrs/week), and includes some nights and weekends. The position has a flexible hybrid schedule; typically one on-site day per week. Must be present for the opening night of each production and at least one additional performance during each show run. An additional stipend is available for oversight of multiple performance days.

QUALIFICATIONS AND / OR EXPERIENCE

The successful candidate should have the following: Demonstrated organizational and time management skills Ability to work independently and manage multiple priorities effectively Strong written and verbal communication skills Professional demeanor and attention to detail Ability to perform light physical tasks and coordinate basic maintenance needs Experience with ticketing systems (Arts People or similar platforms) preferred Prior experience or interest in theatre, arts administration, or event operations preferred

AREAS OF RESPONSIBILITY/DUTIES

Administrative & Operations Prepare and distribute board reports monthly Manage deposits and maintain accurate financial records as assigned Respond to telephone and email inquiries in a timely and professional manner Receive, sort, and distribute mail and deliveries Coordinate the printing and distribution of organizational materials Manage key distribution and access to the building for staff, volunteers, and rentals Front of House & Events Provide on-site staffing support for performances and events Assist in the coordination and execution of theatre special events and rentals (shared responsibility) Organize and coordinate volunteer ushers Assist with auditions and related logistics (shared responsibility) Facilities & Maintenance Maintain the cleanliness and organization of the theatre spaces Restock supplies (restrooms, filters, concessions, etc.) Stock concessions and manage water deliveries Coordinate cleaning crew schedules Monitor facilities for emergency repair needs Perform or coordinate routine minor repairs Maintain and replace air filters (HVAC and Synexis units) as needed, and perform other simple HVAC maintenance such as emptying the water the unit collects. Coordinate with building management on facility issues Be on-site for scheduled deliveries and repairs, as needed Production Support Provide assistance to designers and production teams as needed Maintain the calendar with dates of rehearsals, events, and shows. Ticketing and Box Office Operations Utilize the Arts People ticketing system to process comp tickets, refunds, exchanges, and ticket adjustments Maintain and update performance listings, including adding show dates and event details Oversee box office operations during select performances Provide customer service support related to ticketing inquiries Update posters and other information in the inner lobby and marquee

COMPENSATION AND BENEFITS

Position is considered a part-time contract position that is paid bi-weekly.

Benefits:

No benefits are provided. It is expected that the position will require 8-10 hours/week on average with some weeks requiring more and some less. Salary starting around $11,100/year.

Additional Information:

This position offers a flexible hybrid work arrangement, with a combination of remote administrative work and required on-site presence for performances and select organizational needs. Candidates must be available during the workday at least once a week to schedule things like deliveries and maintenance repairs. Some weekend work is required. While performing the duties of this job, staff are regularly required to talk and hear. This position is active. It requires both sitting and standing for prolonged periods, and at times walking, including using a ladder and occasional moving/rearranging of items. The position requires the ability to lift 50 pounds.

Job Type:

Part-time Pay:

From $11,100.00 per year

Education:

High school or equivalent (Required)

Experience:

theater, arts administration, or event operations: 1 year (Preferred) ticketing systems: 1 year (Preferred)

Work Location:

Hybrid remote in Baltimore, MD 21202