Donor Engagement Specialist

Job Summary The Donor Engagement Specialist is a key member of the Development Team responsible for creating, executing and/or supporting comprehensive donor stewardship and reporting and supports other efforts to create content that is engaging to our supporters on both emotional and analytical levels. Responsibilities

• Oversee the completion of Animal Humane's regular print publications, including the quarterly newsletter, Paws for Thought online newsletter, and the Annual Gratitude Report/Financial Impact Report.
• Create and distribute a variety of regularly scheduled eblasts including quarterly (Humane Heroes E-Mews, Compassion Connection) and monthly (Paw Print, Impact Stories) and, as needed, other reporting eblasts.
• Provide specialized impact stories for a variety of programmatic, grant, and reporting needs.
• Assist in the idea generation and copy-editing of fundraising communications, as needed.
• Assist in the creation of story-focused marketing material and donor recognition pieces across multiple departments.
• Evaluate existing reporting strategies for new and improved methods.
• Manage the stewardship and retention programs of vital donor segments, including recurring, lapsed, and new donors.
• Create monthly and specialized acknowledgement letters for all donor gift receipting,
• Establish and maintain automated stewardship journeys for each segment through Virtuous.
• Collaborate with Marketing to create targeted stewardship materials through print and digital media.
• Participate in various efforts to cultivate & steward donors at all levels, including but not limited to donor gift deliveries, thank you calls, and written notes as assigned.
• Supports all aspects of shelter events including administrative preparation, promotion, attendance, and set up/tear down.
• Evaluate existing & recommend new stewardship tactics for all donors.
• Appear on local radio affiliate bi-monthly to share current fundraising efforts and events with the general public.
• Represent Animal Humane at off-site events, presentations, and partnership meetings, as requested.
• Assist in New Hire Training representing Development and Marketing, when needed.
• Assist with grant writing & reporting, as requested.
• Ensure public-facing materials comply with Brand Style Guide.
• Manage current storytelling prospects and identify the most effective medium and message to maximize fundraising and impact effectiveness.
• Manage inventory of donor recognition collateral, i.e. post cards, stickers, donor info pamphlets, etc.
• Assist in copy editing of fundraising and other materials.

Job Conditions This is a full-time, exempt position requiring flexible working hours that includes evening and weekend hours throughout the year. Valid driver's license and access to a reliable vehicle year-round is required. Must be able to lift up to 50 lbs. Job Requirements Degree in communications, professional writing, or similar preferred. 2+ years of experience in a nonprofit or comparable setting required.

• Ability to self-manage & problem-solve with detail-oriented approach.
• Ability to maintain strict confidentiality at all times.
• Achieve consistency in accuracy and efficiency.
• Ability to work in an environment of constant demands and frequent interruptions.
• Ability to work effectively with people of diverse backgrounds and promote a positive working environment and spirit of cooperation.
• Ability to understand and consistently follow instructions and procedures.
• Skilled in the use of Microsoft Word & Excel.
• Dedication to our mission including being up to speed on our organization-wide events.

Animal Humane prohibits the possession, use or distribution of alcohol, cannabis, and unlawful illicit drugs by employees on Animal Humane's site and/or while doing business for Animal Humane. Animal Humane may perform drug and alcohol tests for any reason at any time including the following: pre-employment, post-accident, reasonable suspicion, follow-up and random.

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Paid time off Vision insurance Application Question(s): As part of your application, please submit an original writing sample that demonstrates your ability to communicate with a broad audience in a clear, compelling, and emotionally engaging way. Your submission should be 350-450 words and written at approximately a 6th-8th grade reading level. Strong submissions will balance storytelling with a clear purpose and call to action.

Work Location:

In person