Program Manager 1 - Conference Center

This is a full-time Civil Service position at the Nashville Public Library. This position coordinates all internal and external bookings and events in the Conference Center. Oversees event logistics, vendor management, and meeting room coordination at the Main Library to ensure high-quality, inclusive, and impactful programming. Responsible for planning, developing, implementing, and evaluating programs and events at the Main Library that engage diverse audiences and meet community needs. Works closely with Main Library staff to coordinate building-wide events and programs. Completes other duties as assigned. A city with a great library is a great city, and that's very true for Nashville. With nearly three million visits per year — and a collection of almost two million items — Nashville Public Library (NPL) is Music City's gateway to lifelong learning, growth, and community connection. Our one-of-a-kind Civil Rights Room and Votes for Women Room bring visitors together to explore the history of civil rights and plot a course for our shared future. Our lauded Wishing Chair Productions puppet shows, and story times delight audiences of all ages with stories that make them laugh, love, and grow. Meanwhile, initiatives like Studio NPL, NAZA, Bringing Books to Life, Seed Exchange, Be Well at NPL, and Digital Inclusion connect Nashvillians with resources from across our 21-location system to learn new skills, enrich their quality of life, and forge long-lasting friendships. If you have a passion for helping people, love books and learning, and desire to be part of a team that does transformative work every day, then NPL just might be the place for you. Event Coordination & Logistics Manage the NPL Conference Center and coordinate internal and external bookings to ensure smooth scheduling and high-quality experiences for all users. Oversee event logistics, including room set-up and break-down, booking speakers and performers, managing budgets, processing rental fee payments, coordinating with vendors, and ensuring effective marketing and promotion of large Main Library events. Provide tours of the Conference Center to prospective users. Coordinate and maintain a master calendar of Main Library programs and events. Support public and staff use of Main Library venues and ensure meeting room spaces at the Main Library are welcoming and vibrant spaces for all audiences and user groups. Negotiate agreements with authors, speakers, performers, and partners to ensure the successful execution of Main Library events. Programming, Planning & Development Plan, develop, implement, and evaluate creative, relevant, and inclusive library events such as performing arts programs, workshops, lectures, festivals, adult reading programs, and author events. Collaborate with library staff to cultivate community relationships. Identify new program and event opportunities that align with community needs and provide logistical support to Main Library units in the execution of large programs and events. Maintain a database of Main Library partners, vendors, and performers. Administrative Duties Supervise Conference Center staff. Schedule work hours to ensure that all public areas are covered. Evaluate employees, counsels with and disciplines employees as needed, and approves leave requests. Establish, implement, and modify policies and procedures within established guidelines. Create and document processes, resources, and tools for staff to support Main-wide initiatives. Prepare and administer a program budget; provide data for budget planning. Administer grant money received and assist with writing grant proposals. Keep accurate records, track program and usage statistics, and write monthly reports. Attend and/or chair meetings as needed. Interact extensively in person, over the telephone, and electronically in general correspondence with Library staff and management, outside agencies, user groups, performers, vendors and the public. Respond to public and staff inquiries and complaints in a courteous and timely manner. Master's Degree from an accredited college or university and two ( 2) years of supervisory and/or administrative experience. OR Bachelor's Degree from an accredited college or university and four (4 ) years of supervisory and/or administrative experience. Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note:

Per Metro Ordinance No.

SO94-1078.

All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. Experience developing, planning and booking large scale library events and programs Experience working with room capacities and adhering to building codes Five or more years of professional event planning experience Supervisory experience Bilingual language skills We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA accommodation for the recruitment process should be directed to the Compliance Coordinator at 615-862-7230.