Payroll Process Analyst (Technical Writer)

We are looking for an experienced Payroll Specialist to join our team in Menlo Park, California. This long-term contract role offers an exciting opportunity to contribute to a dynamic non-profit organization. You will play a critical role in ensuring the accuracy, efficiency, and compliance of payroll processes while driving continuous improvement initiatives.

Responsibilities:

• Maintain and manage the payroll documentation library, including SOPs, process maps, controls narratives, and desk procedures.
• Develop detailed, role-based procedures for various payroll cycles, such as regular, off-cycle, retroactive payments, year-end adjustments, bonuses, and leaves.
• Document workflows in Workday, including dependencies and integrations related to timekeeping, benefits, general ledger, and cash management.
• Define and oversee key controls for earnings, deductions, taxes, and retirement plans, ensuring compliance with audit standards.
• Collaborate with internal audit and accounting teams to design controls and produce evidence aligned with organizational requirements.
• Standardize processes for handling retroactive adjustments, exceptions like garnishments, and other payroll-related scenarios.
• Lead initiatives to map processes, identify risks, and recommend simplifications for improved workflow efficiency.
• Create quality assurance frameworks and peer review protocols for payroll documentation updates.
• Develop quick reference guides, decision trees, and training materials for payroll staff and partners.
• Coordinate communications and updates related to changes in Workday configurations and payroll processes.