Technical Writer

Technical Writer Goodwill of Colorado

• 3.3 Colorado Springs, CO Job Details $60,000
• $75,000 a year 17 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Illustration Interpreting technical drawings Electrical schematic reading and interpretation Electrical safety procedures Technical Proficiency Full Job Description Goodwill of Colorado Job Description Applications due by: 6/26/26

Pay Range DOE :

$60,000 to $75,000

Work Schedule:

Monday

• Friday 8:00 AM-5:00PM (Chance of overtime)

JOB SUMMARY

We are seeking a talented Technical Writer to join our team and develop clear, high-quality documentation for our electronic signage products. This role involves translating complex technical details related to our digital signage hardware and software into user-friendly materials for installers, end users, and service technicians. In this position, you will work closely with engineers, product managers, and support teams to create a range of resources, including user manuals, wiring diagrams, installation guides, software documentation, and maintenance instructions. Your work will play a key role in ensuring a seamless and positive experience for our customers.

ESSENTIAL FUNCTIONS

User guides for digital signage control software and interfaces Maintenance and troubleshooting guides Product specifications and safety instructions Collaborate with hardware engineers, software developers, and support teams to gather technical details. Translate technical jargon into clear, understandable content for non-technical users. Create visual aids (wiring diagrams, schematics, callouts, etc.) to enhance documentation. Maintain document version control and update documentation in line with product updates or new releases. Ensure all documentation complies with industry standards and safety regulations (UL, CE, FCC, etc.). Assist in the creation of training materials and internal knowledge base articles.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Bachelor's degree in Technical Communication, Engineering, English, or a related field. 2+ years of experience in technical writing, preferably in a manufacturing or electronics environment. Experience documenting hardware and software products. Proficiency in tools such as Adobe InDesign, Illustrator, Microsoft Word and FrameMaker. Comfortable working with diagrams, schematics, and basic electrical terminology. Familiarity with embedded systems or digital display technology is a strong plus. Excellent attention to detail, organization, and time management.

Experience:

Experience working with electronic signage, AV systems, or similar technologies. Knowledge of digital signage CMS (Content Management Systems) or embedded device interfaces. Ability to read technical drawings and electrical schematics. Experience using CAD or graphic tools to annotate technical illustrations. Understanding of safety standards relevant to electrical products.

Other:

Competitive compensation, including performance-based incentives Comprehensive benefits package covering health, dental, vision, and a 401(k) plan Flexible scheduling with options for hybrid or remote work A collaborative, hands-on environment that encourages innovation Physical Requirements Attachment to

Job Description Job Title:

1101•

GSS, Professionals Dept Number:

5450 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to

Physical Requirements:

Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours)

Never LIFTING:

(as defined by ADA)

Heavy:

45 lbs & over

• NEVER Moderate:

  15-44 lbs

•

OCCASIONALLY

Light:

14 lbs & under•

OCCASIONALLY CARRYING

Heavy:

45 lbs & over

• NEVER Moderate:

  15-44 lbs

•

OCCASIONALLY

Light:

14 lbs & under

• OCCASIONALLY PUSHING/PULLING

• OCCASIONALLY

REACHING

Above Shoulder

• OCCASIONALLY

  At Shoulder

• OCCASIONALLY

  Below Shoulder

• OCCASIONALLY TWISTING

• OCCASIONALLY BENDING
• OCCASIONALLY

KNEELING/CRAWLING

• OCCASIONALLY SQUAT
• OCCASIONALLY

CLIMBING

Use of legs only (stairs)

• OCCASIONALLY

  Use of arms & legs (ladders)

• NEVER HEARING

• CONTINUOUSLY VISION:

  Visual, close

• CONTINUOUSLY

  Visual, distant

• CONTINUOUSLY

  Visual, depth perception

• CONTINUOUSLY HANDS/FINGERS

  Simple grasping

• CONTINUOUSLY

  Fine Manipulation

• CONTINUOUSLY

  Repetitive Movements

• CONTINUOUSLY WALKING

• CONTINUOUSLY

STANDING

• CONTINUOUSLY SITTING
• CONTINUOUSLY

SPEAKING

• CONTINUOUSLY OTHER, please describe
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.