Sr Quality Technical Writer

Sr Quality Technical Writer Merieux NutriSciences - 2.6 Jacksonville, FL Job Details Full-time 13 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications FDA submissions Laboratory procedures GLP Sample preparation Phone communication Technical documentation GMP Technical report writing Master's degree Qualtrics Quality assurance audits Analysis skills Sensory evaluation Bachelor's degree Scientific protocols Laboratory compliance Laboratory quality control Laboratory techniques Data entry Data interpretation Regulatory submissions Systems & applications support Quality audits Data validation 1 year Phone call management Senior level Cross-functional collaboration Escalation handling Research & development Communication skills Cross-functional communication Full Job Description Jacksonville, Florida Regular

MERIEUX NUTRISCIENCES

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years. If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us!

YOUR DAY TO DAY LIFE

We are looking for a Sr Quality Technical Writer in 4600 Touchton Rd, Jacksonville, FL 32246 USA.

Your mission will be to:

This position is based in a client headquarters in Jacksonville, Florida Position Summary The incumbent assists with the writing of technical reports and standard operating procedures for clients and auditing bodies to support research and development as well as for internal use. This position supports the daily operations of the QA Systems Department by assisting the department leaders in tracking, maintaining and entering information in data management systems. This position is responsible for ensuring databases and timeliness of the product approval processes dictated by the clients of the company. The incumbent will be expected to contribute to laboratory testing for physical and sensory analysis of products. Essential Functions and Responsibilities Preparation of study protocols to support

GLP / GMP

verification and validation studies. Review and interpretation of raw data and preparation of final reports for lab and client sign-off for submission to the FDA, CFIA, and / or other regulatory bodies and accrediting bodies, including exposure to Canadian, U.S. and International Regulations, Guidelines and Standards. Review and interpretation of verification and validation data generated to support new method development and matrix extension. Preparation of validation data packages and all associated documentation. Manage guest-reported incidents via Qualtrics, determining responsible parties and deciding whether to capture incidents for action within the client's system. Process brand-specific incidents submitted by restaurants and handle ad hoc tickets through FreshDesk. Evaluate PDF-submitted incidents to determine responsibility, directly impacting Supplier and Distribution Center scorecards. Exercise judgment to escalate high-priority incidents that require further management action. Provide system support, including password resets and technical training for suppliers, distributors, and other stakeholders. Collaborate with brand cross-functional teams on upcoming project launches, providing follow-up tracking for pending approvals. Communicate daily with Distribution Centers to ensure compliance with 5-day timelines and provide system training to DC contacts. Set up raw material suppliers following the completion of GAP Audits. Support local quality and method audits as required. Identify and document departures from the management system or test procedures, notifying leadership of non-conformities. Prepare samples for analysis and analyze according to procedures and methods. Evaluate product quality based on organoleptic testing, packaging integrity, labeling and regulatory requirements, and performance and client specifications. Be prepared to communicate product issues or concerns with the supervisors and/or client representative, including being able/willing to answer phones and take messages. Other related duties as assigned. At any time, the incumbent must behave and operate in an ethical and Code of Conduct compliant manner.

Communication Internal Interlocutors:

Team members (Miami, Mississauga and Gainesville RS) Regular communication with management and laboratory staff for data-related questions and project coordination

External Interlocutors:

Client QA Team Members, Intermittent communication with auditors and clients for specific projects

YOUR PROFILE

Qualifications Required Must have in-depth knowledge of laboratory procedures and policies obtained from a related degree or job experience to analyze and interpret raw data accurately. Bachelor's degree or relevant work experience and 5-7 years experience required, or Master's degree and 1-2 years relevant work experience. Previous training in GLP/GMP is required along with in-depth knowledge of

ISO17025. A

general knowledge of the Laboratory Information Management System is required to ensure accuracy of client data. A general knowledge of personal computer software and basic data entry skills are needed to generate special reports and calculate quality control results. Strong analytical abilities, attention to detail and a methodical and logical approach to troubleshoot problems and ensure the accurate completion of analysis procedures. Developed interpersonal skills are required to build interdepartmental relationships, and foster a culture that focuses on quality. Planning skills are needed to ensure that analysis tasks are completed in a timely manner. Excellent oral and written communication skills are required to write special reports and work with laboratory personnel on quality issues. Must adapt and adjust easily to organizational changes and have the ability to independently plan work and meet deadlines

Management Experience:

N/A Physical Demands and Work Environment Work is performed in both an administrative office and a laboratory setting. Occasional exposure to laboratory fumes, chemicals, and materials may occur and protective laboratory coat and safety glasses must be worn when visiting laboratory facilities. Ability to lift up to 50 pounds using proper techniques. The role requires extended periods of sitting or standing and physical dexterity is necessary to effectively manipulate a keyboard. The role requires the ability to detect slight variations in color shades. Travel Travel is required up to 15% of the time within the

US and Canada Full Time Eligible Benefits Overview:

Comprehensive medical, dental, and vision insurance plans. Generous paid time off (PTO) package to support work-life balance following state and local ordinances. Optional 401(k) plan with employer matching contributions. The information above provides a general overview and may vary based on specific job responsibilities, location, or other factors. Details will be clarified during the hiring process .

WHY JOIN US?

Because you would contribute to an inspiring Public Health purpose, supported by long-term and visionary shareholders. Because you would have an impact on our strategic pillars that build on 50 years of experience and expertise. Because you would be part of a community of an enthusiastic and skilled group of people who love co-building together and serving a purpose bigger than them. Because you would be welcome as you are , in a diverse and open-minded environment that is rich in our singularities and differences. Because you would grow in an international group of more than 8200 fantastic team members , with plenty of opportunities to learn and share. Ready for the journey?