Technical Writer

Note:

Position is for onsite in-person interview and work at Alpharetta, GA location only

Role:

Technical Writer Skills:

Siebel CRM Technical System Administration (Windows and Unix),

Technical Writing, Content and Publication Review, Presentation and Publication, Execution Experience Required:

4-6 Year Job Description BS in English, Communications, Technical Writing, or equivalent job experience required 2+ years of experience writing, editing, and planning software documentation. Technical Writing

• Identifies discrete personas to target audience content as appropriate; Uses advanced authoring tools to draft essential user documentation; Employs advanced organization and navigation techniques in all artifacts; Adheres to all policies applicable to document governance and security. Execution
• Elicits SME content to draft complete release artifacts; Uses an advanced workflow to finalize user artifact publications; Executes tasks with nominal supervision Content and Publication Review
• Drafts and submits user content for final editorial and technical review; Executes the iterative workflow and to finalize content for publication; Uses advanced knowledge of tools to prepare publications for delivery. Presentation and Publication
• Drafts, edits, and submits local and cloud-based artifacts to reviewers; Uses local and cloud-based authoring and publication systems.

Plans, develops, and writes operational, process, or release documents for local or cloud-based publication. Conducts interviews with technical resources to gather data for user documentation. Uses pre-defined templates to create process, procedure, and reference documents. Produces artifacts that conform to the company documentation and QA standards. Typically provides documentation support to a tribe or segment. Creates multi-format deliverables for both internal and customer audiences. Participates in agile ceremonies and QA activities as appropriate Superb written communication and outstanding grammar skills You are able to conform to writing style, content, and formatting using proprietary style guides You understand and adhere to current documentation usability concepts Cloud Certification Strongly Preferred