Secret Technical Writer (ServiceNow)

Secret Technical Writer (ServiceNow) Job DescriptionAn employer is looking for a ServiceNow Technical Writer to sit at Fort Meade. This candidate will be a part of a ServiceNow implementation. The company is looking to transition three legacy systems into ServiceNow. They have already transitioned the telecommunication and CMDB module and now moving onto orders management. This candidate will be responsible for the preparation, review, revision, and maintenance of technical documents including operational reports, contract deliverables, and security incident reports. They will need to be able to write and edit technical documents for all the project's solutions to include how-to documentation, process documentation and tasking orders. They also must be comfortable creating documentation for projects; produces implementation guides and end-user guides for capabilities from scratch.

Compensation:

$50/hr to $55/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments w people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HRinsightglobal.

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insightglobal/workforce-privacy-policy/.Skills and RequirementsSecret Clearance can cage to TSSCIBachelor's degree and 4-8 years of prior relevant writing experience or a Master's degree and 6+ years of prior relevant experience, additional experience may be accepted in lieu of a degree.

Experience formatting technical documents to include writing, editing, illustration, interpretations, and depth coverage with clear and concise messagingPrevious experience creating SOPs, user guides, technical documents, lessons learned, etc.

Experience working in an agile environment and participating in daily, weekly, and monthly scrum meetings Experience with the ServiceNow applicationUnderstanding of ITIL foundation or ITIL certified.