Technical Writer
Job
Elite Technical
Santa Fe, NM (In Person)
Full-Time
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Job Description
Our Client, a global leader in delivering diverse Technologies is seeking a Technical Writer to support an application modernization initiative for a New Mexico state agency. This role will focus on transforming fragmented technical and business documentation into a clear, structured, and maintainable documentation system that supports development, QA, onboarding, and overall program execution.
Responsibilities:
- Assess existing documentation, including business requirements and developer wiki content, to identify gaps, inconsistencies, and areas for improvement.
- Reorganize and standardize documentation into a clear, logical, and easy-to-navigate structure.
- Translate system behavior, technical processes, and developer knowledge into clear, usable written documentation.
- Document core application workflows and expected system behavior.
- Create developer-focused documentation, including guidance on how the system works and how to safely implement changes.
- Support QA efforts by documenting workflows, test considerations, and expected outcomes.
- Improve the clarity and usability of technical and program artifacts, including statements of work, architecture documentation, and testing materials.
- Establish documentation standards, templates, and best practices to support long-term consistency.
- Support onboarding and knowledge transfer for new team members.
Required Skills Required Skills:
- 3-6 years of technical writing experience.
- Experience working with existing, incomplete, or inconsistent documentation.
- Demonstrated ability to structure and organize complex technical information in a clear and usable way.
- Strong interviewing and information-gathering skills, especially when working with engineers and technical staff.
- Ability to work effectively in environments with incomplete, changing, or evolving requirements.
- Excellent written communication skills with a strong focus on clarity, conciseness, and usability.
Preferred:
- Experience documenting web applications or LAMP-based environments.
- Familiarity with developer wikis, knowledge bases, or internal documentation platforms.
- Exposure to QA or testing documentation.
- Ability to read code, particularly in PHP or JavaScript.
- Experience using diagramming tools such as Visio or Lucidchart.
- Familiarity with application modernization or migration initiatives.
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