IT Technical Writer II

IT Technical Writer II Skill United States, Texas, Houston Jun 04, 2026

Overview Placement Type:

Temporary Salary:

$40-47

Hourly Start Date:

Jul 6, 2026

Job Title:

Technical Writer II Location:

Houston, TX (Downtown Area) - Hybrid (Monday-Thursday in office, Friday remote)

Position Type:

Contract (Through December 31, 2026, with potential for extension/permanent conversion)

Compensation:

Up to $66.00/hour (Maximum Bill Rate)

Position Summary:

We are seeking a mid-to-senior level Technical Writer to join an enterprise-wide Management of Change (MOC) team for a major utilities provider in downtown Houston. This role is responsible for translating complex technical information, operational workflows, and software procedures into clear, user-friendly documentation for diverse audiences across the enterprise. The ideal candidate will be a self-motivated, highly collaborative professional capable of leading documentation projects from initiation to distribution.

Key Responsibilities:

Develop, edit, and maintain high-quality standard operating procedures (SOPs), standard work instructions (SWIs), and technical process guides. Own the end-to-end creation, production, and distribution of a monthly enterprise-wide communications newsletter summarizing change items. Partner closely with cross-functional business stakeholders, engineers, and subject matter experts (SMEs) to map out business and physical field processes in real time. Attend on-site, multi-day process mapping workshops at regional service centers to capture, update, and validate technical workflows live. Organize and structure content logically to ensure maximum compliance, navigation ease, and usability. Operate independently and manage multiple writing projects concurrently within a fast-paced environment. Provide business-as-usual documentation continuity during major weather events/storms while standard team members are deployed to field emergency duty.

Requirements & Qualifications:

Education:

Bachelor's degree in English, Communications, Technical Writing, or a related field required.

Experience:

2 to 8+ years of hands-on technical writing experience (seniority ceiling is flexible based on bill rate alignment).

Technical Skills:

Advanced proficiency in Microsoft Word (formatting, layout, styles) and Microsoft Excel.

Core Capabilities:

Proven track record of interviewing stakeholders and converting complex workflows into actionable step-by-step procedures. Strong multitasking and project management capabilities.

Travel:

Willingness to travel locally within the greater Houston territory (e.g., Katy, Fort Bend) a few times a quarter to attend workshops or shadow operations.

Preferred Qualifications:

Prior experience writing procedures within the Utilities, Energy, Oil & Gas, or heavily regulated infrastructure sectors. Experience mapping workflows using Microsoft Visio or tracking projects in Microsoft Project. Familiarity with structured technical authoring tools like MadCap Flare. Experience working directly within a Management of Change (MOC) framework or department. #LI-LDR