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Merchandise Writer/Item Production Specialist
Job
Educated Solutions Corp
Menomonee Falls, WI (In Person)
Full-Time
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Job Description
Educated Solutions Corp. (ESC) is seeking multiple Merchandise Writers / Item Production Specialists to support our client's growing e-commerce organization. This is an exciting opportunity for talented writers who enjoy combining creativity, research, merchandising, and technology to create engaging online shopping experiences. In this role, you'll bring products to life through compelling content that helps customers make informed purchasing decisions. You'll collaborate with merchandising, production, creative, and digital teams to create product descriptions, shopping guides, brand content, and promotional messaging that drive customer engagement and sales. As part of a forward-thinking digital team, you'll also leverage AI-powered tools, including Google Gemini, to assist with content editing, proofreading, optimization, and workflow efficiency while ensuring all content meets brand standards and quality expectations. What You'll Do Research, write, edit, proofread, and format product descriptions for online merchandise catalogs. Partner closely with buying, merchandising, and production teams to ensure product information is accurate, compelling, and customer-focused. Create value-added content including shopping guides, size charts, glossaries, trend features, buying tips, and other resources that enhance the customer experience. Utilize AI tools such as Google Gemini to support content refinement, editing, quality assurance, and productivity while maintaining a strong human editorial voice. Develop and maintain brand-aligned messaging across a variety of merchandise categories. Collaborate with web developers, graphic designers, and cross-functional stakeholders to deliver engaging digital content experiences. Assist with the creation of promotional, seasonal, and non-merchandise content as business needs require. Ensure all content is accurate, consistent, optimized, and published according to established standards. Archive and maintain approved copy for future use and reference. Support additional content initiatives and special projects as assigned. What We're Looking For Strong writing, editing, proofreading, interviewing, and research skills. Experience creating consumer-facing content, product copy, marketing content, or merchandising content. Ability to translate product features into customer-focused benefits and engaging storytelling. Experience utilizing AI-assisted tools, such as Google Gemini or similar technologies, to improve content quality and efficiency. Strong attention to detail and commitment to accuracy. Excellent communication and collaboration skills. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Proficiency with Microsoft Office, Google Workspace, and content management tools. Preferred Qualifications Experience writing for apparel, fashion, home goods, beauty, lifestyle, or other consumer merchandise categories. E-commerce, retail, catalog, or digital merchandising experience. Familiarity with SEO best practices and online content optimization. Experience working within established brand guidelines and voice standards. Bachelor's degree in Communications, English, Journalism, Marketing, Public Relations, or a related field preferred.