Dining Facility Food Service Manager

Dining Facility ManagerCamp Grafton Training Center -

Devils Lake, NDSalary:

$55,000 - $60,000 per year (DOE)

Position Type:

Full-Time About the

Position:

Super-Natural Eats is seeking an experienced and dependable Dining Facility Manager (DFAC Manager) to oversee full food service operations at Camp Grafton Training Center in Devils Lake, North Dakota. This position is responsible for managing daily dining facility operations supporting military personnel in a high-volume, fast-paced environment. The DFAC Manager will oversee meal production, staffing, food safety, sanitation, inventory management, quality control, billing/accounts receivable, headcount management, customer service, and overall contract performance. The facility serves breakfast, lunch, dinner, bagged meals and field/box meals in support of military training operations. We are looking for a strong leader who can manage staff effectively, maintain high standards, communicate professionally with military leadership, and ensure uninterrupted dining facility operations.

Responsibilities:

Manage all day-to-day dining facility operations Supervise cooks, food service workers, dishwashers, and support staff Create employee schedules and maintain proper staffing levels Ensure all meals are prepared and served according to contract standards Oversee breakfast, lunch, dinner, and box meal production Maintain serving line flow and ensure food remains stocked throughout meal periods Monitor food quality, presentation, freshness, and portion control Ensure compliance with HACCP, food safety, sanitation, and health regulations Conduct routine sanitation inspections and corrective actions Oversee receiving, storage, labeling, rotation, and inventory of food products Coordinate food ordering and supply management Maintain cleanliness of the kitchen, dining areas, serving lines, storage rooms, coolers, and equipment Ensure all equipment is properly operated and maintained Complete required reports, headcounts, logs, temperature records, and operational documentation Coordinate directly with military representatives, Contracting Officer Representatives (CORs), and company leadership Assist with hiring, onboarding, training, and performance management of employees Handle employee accountability, discipline, and operational issues professionally Maintain a positive customer service environment for military personnel Ensure operations continue smoothly during high-volume training periods and staffing shortages

Qualifications:

3+ years of food service management experience required Experience in military dining facilities, institutional food service, corrections, healthcare, hotels, or high-volume kitchens preferred Strong leadership and communication skills Experience managing staff schedules and daily operations Knowledge of food safety, sanitation, and kitchen operations Ability to multitask and perform under pressure Inventory and ordering experience preferred ServSafe Certification preferred Must be reliable, organized, and professional Must be able to pass military installation background requirements

Work Environment:

Fast-paced military dining facility Early mornings, evenings, weekends, and holidays may be required High-volume meal production environment Team-oriented atmosphere with strong operational expectations

Benefits:

Competitive salary Stable long-term government contract environment Paid training

About Super-Natural Eats:

Super-Natural Eats is a growing government food service contractor operating military dining facilities and embassy food service operations across the United States and internationally. We pride ourselves on professionalism, food quality, operational excellence, and strong leadership. Apply today to join a company that supports the military mission through exceptional food service operations.

Job Type:

Full-time Pay:

$55,000.00 - $60,000.00 per year

Benefits:

Paid time off Paid training

Shift:

Day shift Application Question(s): A client is upset about a service delay. He's speaking loudly and attracting attention. What would you do? A. Acknowledge his feelings and explain how you'll try to speed things up B. Politely ask him to calm down and explain that getting upset won't help speed things up C. Explain that all clients are equally important and you're doing your best D. Suggest he contact the customer service hotline E. Direct him to speak to your supervisor One of your new employees often gets flustered when customers are angry. You've tried giving her advice, but she isn't improving. What would you do? A. Have her role-play angry customer scenarios with a senior employee B. Ask a senior employee to watch her performance and give her feedback C. Instruct her to transfer angry customers to more experienced employees D. Suggest that she review the training manual more thoroughly E. Closely monitor her performance and intervene to take calls when needed For freshly cooked food, what would you do to prevent bacteria growth? A. Keep the food at 140 ºF or above B. Put the food in the fridge right after cooking C. Let the hot food cool down to 90 ºF D. Place the food in a blast chiller E. Vacuum seal the food until ready to serve

License/Certification:

Driver's License (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Devils Lake, ND 58301 (Required)

Work Location:

In person