Director of Nursing Emergency Services, Trauma, and Critical Care

Department:

34000 Advocate Condell Medical Center -

Administration:

Nursing Status:

Full time

Benefits Eligible:

Yes Hours Per Week:

40

Schedule Details/Additional Information:

Monday through Friday with occasional nights, weekends, and holidays as needed to maintain 24/7 Operational Accountability across multiple departments. Pay Range $68.20 - $102.30

Major Responsibilities:

Administration and oversight of all operational aspects of Critical Care and Emergency Services to achieve quality processes and outcomes. 1)Plans and directs the administrative and operational functions of Intermediate, Critical Care and Emergency Services to provide quality patient care, maximize revenues, attract new patients and meet regulatory requirements. 2)Works with managers to prepare and administer the departmental operating and capital budgets to ensure sufficient funds and personnel to accomplish departmental objectives within approved financial guidelines. 3)Monitors departmental productivity levels and work functions to ensure proper staff and resource utilization. Promotes the development of staff within the department. 4)Works with leadership personnel to identify areas for operations and efficiency improvement, and implementation of appropriate changes. Development and implementation of long and short range plans to promote continuous divisional success and consistency with Advocate Health Care/Medical Center's philosophy and strategic plan(s). 1)Develops and implements long and short range goals and objectives, policies and procedures to meet the demands for service in keeping with strategic plans. 2)Leads strategic planning, marketing, and new program development efforts, which includes ongoing collaboration with hospital and corporate management. 3)Plans and implements new services. Determines in conjunction with Vice President the fiscal feasibility of establishing new or expanded services, including the reimbursement component, division profitability, training needs for staff, availability of services, etc. 4)Markets and promotes Intermediate, Critical care and Emergency Services in conjunction with other departments involved in the service line success. Continually monitors the service line growth and maintenance and recommends marketing strategies based on observed statistics and market needs and trends. Works with public relations to develop brochures, pamphlets, marketing tools, etc. 5)Conducts Intermediate, Critical Care and Emergency Services competitor analyses as appropriate to determine program growth and market share and to keep abreast of any trends or changes. Develops and oversees the compilation of statistical information to be used for current operations and future plans. Develops and implements business plan for service line. 6)Assesses, monitors and adjusts pricing and billing practices to meet appropriateness targets and optimize reimbursement levels within regulatory guidelines. Development and ongoing maintenance of collaborative relationships with department managers/ directors, physicians, system-wide contacts, and related external contacts in order to meet program and Medical Center objectives. 1)Works closely with department physician leadership in operational, personnel, staffing and fiduciary areas to support service line quality. 2)Develops and maintains relationships with physicians as well as other hospital managers/directors and staff not only for service line-related initiatives, but also for other assigned leadership roles. 3)Monitors impact of division services on all other hospital services. Notifies other areas impacted by new and/or expanded services in order that planning for these services can be accomplished. 4)Acts as a liaison between physicians and other hospital departments to help resolve and troubleshoot problems. 5)Develops and maintains various relationships with external clients/contacts to promote department or hospital, ensure departmental growth or enhance hospital community image through participatory, educational or service contributions. Development and implementation of policies, procedures, and standards which follow system, Medical Center and regulatory guidelines. 1)Facilitates and oversees the performance improvement programs for the division to assure alignment with corporate, industry and regulatory standards. 2)Monitors change in regulatory standards and makes changes in ACMC policy and procedures accordingly. 3)Ensures compliance with regulatory standards and guidelines through education, policy development and practice monitoring. 4)Oversight for interpretation of the bylaws, policies, rules and regulations by which the medical staff abide. 5)Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives. Oversight and monitoring of personnel alignment within the division that will best support quality, efficiency, budgetary and strategic goal attainment. 1)Works with directors and managers of the division to continually assess productivity. 2)Monitors patient and customer satisfaction levels and assesses for staffing factors and impact. 3)Make adjustments to staffing numbers and composition to optimize service goal achievement with volume, efficiency, and satisfaction parameters. Leads division in customer and associate satisfaction initiatives so as to achieve steady improvement in scoring levels. 1)Use enhanced satisfaction as a consistent key element in all change processes. 2)Utilize staff teams along with management as decision-makers in satisfaction initiatives. 3)Continually assess controllable factors in achieving higher satisfaction levels and facilitate measures to improve.

Licensure:

Nurse, Registered (RN)

Education/Experience Required:

Bachelor's degree in a healthcare related field. Advanced degree in Nursing, Business Administration, Hospital Administration or a related field. 5-7 years experience in healthcare management.

Knowledge, Skills & Abilities Required:

Good management skills, including ability to work well with others, team building skills, communication and presentation skills. Ability to work across lines and promote good relationships among departments. Familiarity with healthcare finance. Current Illinois RN license

Physical Requirements and Working Conditions:

Ability to travel locally as well as long distance travel. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to

You:

Advocate Health offers a comprehensive suite of

Total Rewards:

benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs

Educational Assistance Program Note:

Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient's experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It's offering more sites of care than any other health system in the Midwest. But there's a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we'll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care