Director of Technology Systems

Job Summary The Division of Public Safety at CU Boulder encourages applications for a Director of Technology Systems! Reporting to the Executive Director of the Office of the Vice Chancellor for Public Safety, the Director of Technology Systems is responsible for the management of enterprise‑level technology platforms, including Milestone (VMS), CCURE (Access Control), and FUSUS (Situational Awareness/Integration). This role ensures the delivery of reliable, scalable, and innovative systems that support CU Boulder's mission to safeguard its people, assets, and community. The Director provides leadership in program strategy, governance, vendor and contract management, and system integration, while ensuring alignment with university priorities, IT governance standards, and DPS operational objectives. The position supervises two full‑time Systems Administrators for Public Safety and manages all contract staff, service vendors, and integrators that support the enterprise security systems environment. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. Who We Are The Division of Public Safety seeks to facilitate and coordinate a culture that supports the Boulder campus' commitment to maintain the highest level of ethics, integrity, and safety in the conduct of its operations. We do this though services to enhance community safety, protect life and property, and foster safe, secure, and ethical practices. The University of Colorado (CU) Boulder is one of America's leading research universities and the flagship of the CU System. As a comprehensive public doctoral Research University, CU Boulder is a member of the Association of American Universities and is classified as an R1 University. The university has nine schools and colleges offering over 150 academic programs and enrolling 35,000 degree-seeking undergraduate and graduate students. At CU Boulder, we believe in supporting each other and valuing everyone who is part of our community. Our values are expected of all Buffs and lead our actions in the classroom, on campus and in our community. At CU Boulder, we commit to building a more diverse and inclusive campus community. We value different backgrounds, identities and perspectives and believe that engagement with a wide range of ideas and viewpoints can help students learn and grow. What Your Key Responsibilities Will Be Planning and Assessment Develop and lead technology systems planning aligned with university safety, risk management, and Office of Information Technology objectives. Research and evaluate emerging technologies, including artificial intelligence, analytics, and data security solutions, to enhance situational awareness and operational efficiency. Promote innovation while ensuring systems remain accessible, secure, and follows campus and federal standards. Collaborate with peer institutions and external partners to exchange standard processes and identify innovative solutions that advance the department's strategic plan. Program Management Lead technology programming efforts, including system upgrades, integrations, and expansions. Develop plans, risk assessments, and performance metrics related to system health, uptime, and collaborator satisfaction. Supervise system performance monitoring, maintenance protocols, and lifecycle management for all technology systems. Engage in Continual Service Improvement (CSI) activities to assess systems and processes, identify efficiency opportunities, and enhance overall service quality and customer experience. Develop and maintain documented system policies, procedures, and operational standards to ensure consistency, compliance, and efficiency. Supervision and Staff Development Foster a high-performing, inclusive team culture committed to technical excellence and customer service. Supervise the Systems Administrator(s) for Public Safety; provide coaching, mentorship, and professional development opportunities. Ensure staff have adequate resources, training, and support to achieve operational goals. Partner Engagement and Communication Establish and maintain effective relationships with internal and external partners to enhance system effectiveness and user satisfaction. Promote collaboration, transparency, and continuous improvement across communications and initiatives. Facilitate change control processes and ensure timely and effective communication to IT staff and impacted users. Serve as the unit's liaison to the Office of Information Technology, promoting standard processes, risk awareness, and security integration. What You Should Know Standard business hours, M-F. This position may be eligible for a hybrid modality.

What We Can Offer Annual Salary Range:

$99,700 - $124,600 Benefits At the University of Colorado Boulder , we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program. Be Statements Be enlightened. Be talented. Be Boulder. What We Require Bachelor's degree in Information Technology, Engineering, Business, or related field (A combination of education and relevant experience may substitute for the degree on a year-for-year basis). Three years of experience, with progressively increasing responsibility, in the use and development of public safety technology. Previous supervisory experience of professional staff. What You Will Need Excellent communication, interpersonal, and organizational skills. Ability to build relationships and work collaboratively across organizational boundaries. Ability to influence action in alignment with organizational priorities, including in situations without direct reporting authority. Strong capability to elicit business requirements and translate them into operationally effective solutions. Demonstrated capability to direct, motivate, develop, and evaluate staff. Experience with budget planning, justification, and reconciliation. Strong analytical and problem-solving skills; ability to translate technical issues into actionable strategies. What We Would Like You to Have Prior experience in a higher education environment. Familiarity with cloud technologies, cybersecurity, networking, regulatory requirements (FERPA, HIPAA, PCI), risk assessment frameworks (NIST), IT Service Management frameworks (ITSM/ITIL) and enterprise change management methodologies. Demonstrated experience leading complex technology projects or programs within public safety, higher education, or public sector environments. Experience in the management of any of these enterprise‑level technology platforms: Milestone (VMS), CCURE (Access Control), and FUSUS (Situational Awareness/Integration), or comparable. Special Instructions To apply, please submit the following materials: A current resume. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. We may request references at a later time. Please apply by May 22, 2026 , for consideration.

Note:

Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs . In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Essential Services This position is designated "essential/critical services." The incumbent is required to respond to requests for work during campus emergencies (snow, wind, rain, flood and any other natural or man-made event) and report to work for regularly assigned shifts during emergency campus closures.

Posting Contact Information Posting Contact Name:

Boulder Campus Human Resources Posting Contact Email:

Recruiting@colorado.edu