Job Description
Job Title Dispatcher Reports To Director of Customer Experience and Fulfillment Position Location Randolph, MN Department Customer Experience and Fulfillment Team (CXF) Position Type Full Time Regular, Benefit Eligible FLSA Status Exempt, Salary Compensation $60,000 to $75,000; commensurate with experience and location Last Reviewed March 2026 Travel Required Less than 25% Position Open March 25 Position Closes When filled Minimum Qualifications High school diploma or equivalent; an associate degree in logistics, business, or related field is preferred. 2+ years of experience in dispatch, logistics coordination, or a similar role. Proficiency in dispatch software and GPS-based tracking systems. Strong organizational skills and attention to detail. Excellent communication and problem-solving abilities. Ability to multitask and work effectively under pressure in a fast-paced environment. Familiarity with transportation regulations and logistics practices is a plus. Valid Driver's License and acceptable Motor Vehicle Record (MVR). A Little About Us EnviroTech Services is committed to being the trusted partner that keeps roads safe and communities moving. Whether we are providing de-icing products to make winter travel safer or applying technology to reduce dust and improve travel on unpaved roads, our mission is to lead the industry with exceptional service and solutions that make a meaningful impact. We are dedicated to improving the environments in which our customers operate, supporting our business partners, and fostering a workplace where employees can thrive. Every day, we strive to drive progress through environmentally responsible, fit-for-purpose products that address real-world challenges. About Your Role The Dispatcher is responsible for coordinating daily transportation activities by dispatching drivers, monitoring compliance, and serving as a primary point of contact for customers regarding delivery execution. This role ensures accurate order creation, timely dispatch, and delivery confirmation while supporting driver performance and compliance. Duties and Responsibilities Essential Duties and Responsibilities include the following. Assist with other duties as assigned. Load Dispatch & Daily Operations Dispatch loads to commercial drivers and manage daily route execution Coordinate schedules to meet customer delivery requirements Communicate proactively with drivers regarding assignments and changes Driver Leadership & Operational Support Coach and support drivers through regular engagement, required meetings, and targeted training focused on safety, compliance, performance, and customer service Promote a positive, accountable team culture that supports retention and continuous improvement Coordinate driver scheduling, equipment readiness, and maintenance needs to ensure operational continuity Manage timekeeping, PTO tracking, and support performance monitoring through KPI reporting DOT Compliance & Safety Support Monitor Hours of Service (HOS) and ELD compliance for assigned drivers Ensure adherence to DOT and company safety requirements Assist with accident reporting, investigations, and documentation Order Creation & System Accuracy Create accurate delivery orders (DOs) in IFS Ensure order details are complete and correct prior to dispatch Receive and confirm delivery completion within the ERP system Customer Communication & Service Execution Confirm orders and delivery details with customers Provide delivery status updates and resolve execution issues Serve as a key point of contact during delivery operations May be required to work irregular hours, nights and weekends or holidays and may be required to work on-call activities. Company Benefits Medical Insurance Dental Insurance Vision Insurance Company Sponsored Life Insurance and AD&D Voluntary Life Insurance and
AD&D 401
(k) Retirement Savings Plan with 6% Company Match Thrive Flexible Match Program Paid Time Off Accrual Employee Assistance Program (EAP) Continuing Education Reimbursement Program Eight (8) Paid Holidays Annually (1) Floating Holiday Annually EnviroTech Services, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.