Distribution Team Lead

The Distribution Team is the first point of contact for DC staff when the DC Manager is not at the location. This role handles the coordination and preparation of all out-going shipments for each day while ensuring order accuracy and maintaining good customer service. The Team Lead is to assist in directing the storage and handling of products and inventories. The Team Lead is also to ensure that all incoming and outgoing material have proper documentation. The Team Lead is responsible for ensuring that all Heath, Safety and C-TPAT policies are followed. The Team Lead reports directly to the Distribution Centre Manager. Key Responsibilities Responsible for coordinating activities of DC staff, as well as responding to requests and resolving any conflicts; Provide feedback to the DCM about employee performance issues and feedback to employees through coaching, task observations, performance appraisals and other performance management systems; Assist in implementing performance improvement plans and initiatives; Ensure all orders are shipped on-time and meet IPEX shipment service and quality standards; Monitor Workbench software to prevent service failures Audit shipments to ensure accuracy Monitor productivity and balance workload to expedite customer orders Assist in implementation of corporate practices and initiatives (5S, HSE, C-TPAT, etc.); Investigate and answer customer complaints in accordance to the existing SOP, and communicate feedback to DC employees to ensure that corrective and preventive measures can be taken in the future; Responsible for checking loads to ensure safety and C-TPAT compliance; Assist the DCM in the recruiting and orientation process of new employees. Responsible for new hire training; Inventory Management for the location Communicate departmental SOPs and SWPs to staff; Contribute to monthly inspections and safety audits; Other duties as assigned.

Job Requirements Education & Certificates:

Completion of a high-school diploma or practical equivalency and several years of working experience in a distribution/warehouse/yard environment.

Technical Skills & Experience:

Minimum two years in a supervisory role; Excellent communication, interpersonal and problem solving skills; Proficient with computers and Microsoft Office; Management Development program, WHIMIS, First Aid and knowledge of IPEX products preferred. Competencies Embrace and Manage Change

• Embracing, adapting to, and championing change, including helping others understand what the change means to them. Be Customer Obsessed
• Developing a deep understanding of customers (internal and external) and demonstrating a commitment to exceeding their expectations. Drive Accountability and Results
• Accomplishing goals to the highest of standards and driving accountability in self and others in alignment with the values of IPEX NA. Collaborate & Influence
• Building and maintaining effective working relationships, ensuring alignment within and across groups, and using one's understanding of others to gain buy-in and support and achieve shared goals.

Key Relationships Interacts on a daily basis with Sales/Customer Service staff. Interacts periodically with carrier contacts. Interacts daily with DCM, DC Staff. Working Conditions Work can be work indoors in a DC or office environment or outdoors in a DC Yard Employee may experience progressive degrees of changing factors in the work process (changing work priorities, deadlines, accuracy, quotas, conflicting demands) Employee may be exposed to powered industrial vehicle fork/reach/ bucket lift/other. Employee may be required to perform a moderate level of specific tasks such as lifting up to 50 lbs, muscular action, body movements, working positions, posture changes, visual attentiveness. Employee will be required to wear protective eyewear, appropriate gloves, safety shoes, and/or other. Travel Employee may be required to travel less than 5% for training or visits to other IPEX locations. At Aliaxis, we design sustainable, easy to install, and innovative solutions to address the world's water challenges and accelerate the transition to clean energy. Thanks to our 15,000+ employees in over 40 countries, our pipes and fitting systems meet our customers' most demanding needs for the building, infrastructure, industrial and agriculture sectors. Read more about us www.aliaxis.com. Aliaxis' Purpose Aliaxis has embarked on a positive journey with its "Growth with Purpose" strategy, implementing ambitious, urgent actions for sustainability and innovation that will pay off in the short term. By 2025, we will be focusing on the areas where we can create the biggest impact: on carbon reduction in our plants and on increasing the share of recycled content in our products. In conjunction, we will continue to develop more and better water solutions for society as a whole. We are looking for passionate people that want to be part of our journey and embrace the behaviors that we at Aliaxis stand for: We Dare to challenge the status quo, to innovate and to learn fast, We Care for the environment, our customers and each other, We Deliver by taking accountability for our decisions and actions.