District Manager

District Manager at Walgreens in TWIN FALLS, Idaho, United States Job Description

Job Description:

Job Summary:

Responsible for operation and execution excellence within a district, including daily living, retail pharmacy, home care, clinics, specialty pharmacy, and other business units as appropriate. Facilitates and fosters a culture in which all Walgreens businesses form a cohesive team that supports overall business growth drives patient health outcomes and executes on corporate initiatives within a district. Provides coaching and guidance to Store Managers and Pharmacy Managers, driving employee engagement and increasing overall performance and developing future leaders. Ensures Store Managers and Pharmacy Managers have the appropriate resources to improve store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members. Responsible for delivering high quality, distinctive and delightful customer experience across the district, through high touch store engagement and a deep understanding of the district. Drives operational outcomes excellence across front end and pharmacy operations aligned with One Plan. Builds team effectiveness and collaboration by coaching and developing Store Managers and Pharmacy Managers. Employs situational awareness to facilitate and create a culture of high engagement and performance, executing corporate initiatives in a district. Champions and owns customer patient experience, driving improvements and ensuring brand consistency and excellence of customer experience to improve overall district results

Job Responsibilities:

Customer Experience + Executes the One Plan strategy, ensuring consistency and excellence of customer experience. Offers feedback, training, and coaching, and develops action plans for improvement. + Shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). + Ensures the resolution of customer complaints for both pharmacy and front end and provides guidance on responses to customers' special needs. Operations + Supervises assigned stores and visits stores on a routine basis. Leads district execution of key front end and pharmacy initiatives, partnering with the DPS and RVP. + Drives operational excellence through coll

Job Posting:

JC291980703

Posted On:

May 19, 2026

Updated On:

May 19, 2026