Division Manager

The Division Manager - Hauling & Collections is responsible for leading and managing all collection operations for commercial, industrial, and residential customers across an assigned region. This includes container delivery, pick-up, and route optimization. The role oversees a team that may include Operations Managers, Supervisors, Dispatchers, Drivers, and Administrative staff. Working closely with the General Manager and other division leaders, the Division Manager executes local strategies that align with company goals—driving operational excellence, safety, customer satisfaction, and financial performance.

ESSENTIAL DUTIES & RESPONSIBILITIES

Lead and manage daily hauling and collection operations, including hiring, training, performance management, and safety compliance. Develop and implement short- and long-term operational goals, performance metrics, and standard operating procedures. Partner with leadership on budgeting, cost control, and revenue optimization while monitoring expenses and vendor contracts. Champion and enforce all safety programs and initiatives; conduct regular safety meetings and inspections to ensure compliance and promote a safe workplace culture. Optimize route efficiency across commercial, roll-off, and residential services while meeting productivity and quality standards. Ensure compliance with all environmental, regulatory, and company operating standards. Maintain strong relationships with customers, community leaders, and local/state/federal agencies. Drive team engagement, accountability, and professional development to build a high-performance culture. Stay informed of industry trends, legislation, and best practices impacting solid waste operations. Perform other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Proven leadership experience with the ability to manage large, diverse teams. Strong business acumen, strategic thinking, and decision-making skills. Ability to lead change, improve processes, and achieve measurable results. Excellent communication, problem-solving, and analytical skills. High level of integrity and commitment to safety, customer service, and operational excellence. Ability to manage resources effectively and plan for future business needs.

QUALIFICATIONS

Required:

High school diploma or GED and 4+ years of supervisory or management experience.

Preferred:

Bachelor's degree in business or related field; waste industry experience; valid Class A or

B CDL. WORK ENVIRONMENT

Primarily office-based with frequent field visits; exposure to outdoor weather conditions. Fast-paced environment with time-sensitive goals and deadlines.

PHYSICAL REQUIREMENTS

Ability to bend, lift, and move up to 10 lbs. regularly; frequent walking, standing, and reaching.

DISCLAIMER

This job description has been designed to indicate the general nature of the essential duties and primary responsibilities and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

EMPLOYMENT AT-WILL

You are an at-will employee. Your employment with the Company is not to be considered permanent or for any guaranteed length of time, inclusive of completion of probationary/introductory/evaluation time periods for evaluating expectations, whether successful or not. Our employment relationship will continue, as long as it is mutually satisfactory to both parties. You may resign at any time, with or without notice. Likewise, the company may terminate your employment at any time, for any reason it deems necessary.

EQUAL OPPORTUNITY EMPLOYER

Patriot Disposal is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce fostering a culture where we can retain, develop, and ensure our best talent is working in an environment where every employee feels included, valued, and recognized.