Dock and Door Field Technician

Dock & Door Service Technician - Industrial Doors & Loading Dock Equipment Overview
Malin is seeking a skilled Dock & Door Service Technician to support our customers by servicing industrial loading dock and door equipment at warehouse and distribution facilities. This field service role is responsible for diagnosing, repairing, installing, and maintaining dock levelers, vehicle restraints, industrial doors, and related equipment.
The ideal candidate is mechanically inclined and experienced working with industrial equipment, commercial doors, or other mechanical field service systems.
This role offers the opportunity to work independently while providing essential support that keeps our customers' operations running safely and efficiently. Essential Duties and Responsibilities Perform service calls at customer locations to inspect, diagnose, and repair dock and door equipment
Install and service dock levelers, industrial doors, vehicle restraints, locks, and safety equipment
Troubleshoot mechanical, hydraulic, and electrical systems
Complete preventative maintenance and equipment inspections
Accurately document work performed using service reports and service summaries
Communicate findings and recommended repairs to customers
Assist with preparing service repair proposals when required
Maintain a professional appearance and represent Malin with excellent customer service
Follow all company and customer safety procedures Qualifications and Experience Experience servicing industrial equipment, commercial doors, dock equipment, or similar mechanical systems preferred
Mechanical troubleshooting experience including hydraulic, electrical, and mechanical systems
Experience installing or repairing equipment such as: Dock levelers
Vehicle restraints
Overhead or sectional doors
High-speed doors
Commercial door systems Ability to work independently and manage service schedules
Strong communication and customer service skills
Valid driver's license and clean driving record required Knowledge, Skills, and Abilities Strong mechanical aptitude and troubleshooting ability
Ability to read and interpret technical manuals and equipment specifications
Solid problem-solving skills and attention to detail
Ability to communicate clearly with customers and internal teams
Commitment to safety and quality workmanship Work Environment and Physical Requirements Work performed at customer facilities including warehouses, distribution centers, and industrial sites
Work may occur indoors or outdoors in varying weather conditions
Ability to lift up to 100 pounds
Work may involve climbing, kneeling, stooping, and working at heights
Exposure to moving mechanical equipment and industrial environments Why Join Malin Established and growing company serving industrial customers across the region
Opportunity to work independently in a field service environment
Ongoing training on dock and door equipment
Competitive pay and opportunities for overtime
Company-provided tools and support