Donor Center Technician 3

Job Summary This role is responsible for determining donor eligibility, plasma collection, and product processing while maintaining compliance. This is What You'll Do Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance. Maintain high levels of customer service, donor confidentiality, and a positive donor experience. Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality. Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion. Perform plasma collection and processing, including sterile product and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations. Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required. Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills. Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions. Maintain complete and accurate recordkeeping in compliance with company SOPs. Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events. Troubleshoot machine issues and perform routine quality control checks on equipment. Perform other duties as assigned. This is What it Takes High school diploma or equivalent (GED). Three (3) months' experience in clerical or customer service position preferred. Specific certification or licensing based on State requirements. Basic computer knowledge and skills. Ability to speak, read, write (legibly and accurately), and understand English. Bilingual in Spanish preferred (location specific). Strong customer service, organizational, and communication skills. Ability to read, follow, and interpret regulations, instructions, and manuals. Ability to understand verbal instructions. Ability to read numbers on screening equipment and perform basic mathematical calculations. Physical Requirements Utilize all required and appropriate PPE (Personal Protective Equipment) at all times. Ability to sit or stand for extended periods. Ability to tug, lift, and pull up to thirty-five pounds. Ability to bend, stoop, or kneel. Occupational exposure to blood borne pathogens. Ability to view video display terminal less than 18" away from face for extended periods of time, up to four (4) hours at a time. Ability to work in an environment with a temperature of -40°C or colder for extended periods. Occasional exposure to and handling of dry ice Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests. Ability to use assistive devices if needed for mobility or communication. Click the link below for full job description Donor Center Technician III | Octapharma Do Satisfying Work. Earn Real Rewards and Benefits We're widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel. Formal training Outstanding plans for medical, dental, and vision insurance Health savings account (HSA) Flexible spending account (FSA) Tuition Reimbursement Employee assistance program (EAP) Wellness program 401k retirement plan Paid time off Company paid holidays Personal time Pay Transparency The expected base pay for this position is $21.50 - $28.67 - $35.84. Please note this wage range reflects what Octapharma Plasma expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch. With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch. Interested? Learn more online and apply now at: octapharmaplasma.com And if you know someone else who'd be a great fit at Octapharma Plasma, Inc. please forward this posting along!

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