Earthbar Lead

Earthbar Lead

WOODSIDE KC - 3.8

Westwood, KS Job Details Full-time 13 hours ago Qualifications Record keeping Computer operation Computer literacy Full Job Description Under the guidance of the Director of Food + Drink and direction of the Food + Drink Manager, the Earthbar Lead supports the day-to-day operations of the Earthbar by creating the best possible experience for Woodside members and guests. This role functions as a hands-on lead, serving as a resource and example for the team. Key responsibilities include assisting with staff training, accurately completing inventory tasks, receiving product deliveries and upholding all Woodside policies and procedures. The Earthbar Lead models excellent customer service, ensures consistency in Earthbar recipes and helps maintain high standards for safety, sanitation and cleanliness.

Duties / Responsibilities

Models exceptional service and sets the standard for Earthbar staff by consistently delivering elevated customer experience. Helps reinforce team accountability to Earthbar guidelines, including recipe accuracy, quality, cleanliness and proper food handling. Assists with onboarding and training of new Earthbar team members, including service expectations, recipe compliance (cup method), Woodside Kitchen Menu knowledge and safe + correct operation of all equipment Maintains expert-level knowledge of all smoothies, bowls, Grab + Go items and retail offerings in order to support staff performance and engage members and guests Develops new and creative ways to teach, test, and reinforce training to ensure all Earthbar staff remain current on standards, recipes, procedures, and service expectations Prepares and maintains standard recipe cards for all bakery items to ensure accuracy and consistency Provides ongoing feedback to the Food + Drink Manager regarding member preferences, product performance, menu opportunities and operational improvements Monitors daily inventory levels, waste logs and product preparation; compares usage to sales to help control costs and minimize waste Assists the Food + Drink Manager with End-of-Month inventory tasks and related processes Troubleshoots basic POS issues and helps ensure team accuracy in entering orders, modifiers and member account information Works proactively to resolve member and/or guest concerns and ensures timely, professional follow-through of service Supports Earthbar promotions and sales focuses, and assists with Club-wide special events as needed Ensures equipment cleanliness and functionality, including routine inspections, proper sanitation practices and adherence to Woodside's preventative maintenance programs. Ensures all Earthbar areas meet required sanitary standards. Maintains required food-safety certification, preferably ServSafe, and ensures compliance with all State of Kansas, Johnson County and City of Westwood regulations. Keeps all food + drink outlets clean, organized and visually appealing, with a strong eye for detail and presentation Communicates maintenance issues or operational concerns promptly to the Food + Drink Manager Demonstrates purposeful movement throughout the shift, consistently attentive to member and/or guest needs Participates and fulfills all requirements set forth in the Continuing Education Curriculum (Woodside University) Program Complies with Club's employee handbook manual, departmental policies and procedures and with all applicable federal and state employment laws Completes all other duties as directed/assigned Job Standards Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to:

Education/ Experience:

Previous experience (2-3 years) as a barista or as a cook/baker, in some type of food establishment Basic math and computer skills (Microsoft, Excel, Word, Outlook, POS systems)

Skills:

Demonstrates strong leadership skills and is a team player Ability to exercise good judgment and problem-solving skills Excellent customer service skills Attention to detail and exceptional organizational skills Ability to maintain confidentiality Ability to multi-task, and change priorities constantly as needed in a fast-paced environment Must possess excellent verbal and written communication skills

Knowledge:

Safety and regulatory requirements related to food and beverage operations, including recordkeeping of temperature logs and related issues Troubleshooting and ability to respond to emergency requests

Licenses/Certifications:

Preferred certification in food management and safety, preferably ServSafe Certified - comply with all health and safety regulations as governed by the State of Kansas, Johnson County and the City of Westwood Valid Driver's License - or transportation to and from work and on occasion miscellaneous work-related trips of short duration

Special Requirements:

Regular and predictable attendance is required Ability to move and/or lift 20 pounds or more on a regular basis, up to 50 pounds on occasion Ability to reach, bend, stoop multiple times a day

Working Conditions:

Long periods of time standing Flexible and changing working hours May require time spent in hot kitchen

Note:

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment. Equal Opportunity Employer.