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Study Moderator

Job

TELUS Digital

Sunnyvale, CA (In Person)

$68,640 Salary, Full-Time

Posted 6 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/14/2026

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Job Description

Work Location:
Onsite location in
Sunnyvale, CA Work Schedule:
Mon-Fri, 9:00am-6:00pm
Pacific Job Status:
Full-time, Temporary Start Date:
Jun 1, 2026
End Date:
This is a contract role. The project is expected to run through July 31, 2026, but could be extended.
Rate:
$33.00/hour
Position Description:
Moderators are expected to interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Onsite Manager. The training will be hands-on and interactive, with learning taking place in real time as data is collected. Sessions occur in
Sunnyvale, CA Main Responsibilities:
  • Receive participants at the study location and guide them through the data collection in a controlled environment.
  • Ensure all data collection is done per project guidelines and ensure data is properly uploaded.
  • Follow
COVID-19
sanitization procedures before, during, and after each session.
  • Perform daily inventory checks and verify all study hardware is present and in good working order.
  • Represent and promote the
TELUS AI
brand This describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described. It is also a standard description and therefore neither the percentage of time devoted to the various tasks nor can the required qualifications be guaranteed to match those of any given incumbent.
Requirements:
24 months minimum of Study Moderation experience Experience conducting in-person research sessions Experience with video and audio recording
Nice To Have:
Experience with progress tracking and reporting
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: We passionately put our customers and communities first We embrace changes and innovate courageously We grow together through spirited teamwork At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Pay:
$33.00 per hour
Work Location:
In person