Operational Specialist

Operational Specialist Company:

RCT Systems Location:

Herndon, VA Posted:

May 25, 2026 Apply ⚑ Report job

Description:

We are seeking a professional Research Operations Specialist that has a solid grasp of industry research techniques and understanding of the Intelligence Community. The work will be done in the Herndon, VA area. The mission of the Search Team is to run queries and do intense research to provide retrievable copies of document(s) collected or produced by the customer, sometimes referred to as the Document Library. Collections can include a variety of forms including, but not limited to: electronic, hardcopy, microfilm, and on-line full text database. This position is the focal point for providing intelligence reporting and reference services to the entire IC. The right candidate must have significant prior customer knowledge and relatable experience that they are able to utilize in order to perform the research. He or she will then analyze the results requiring the constant exercise of discretion and to determine applicability of the documents to the tasking, providing results in accordance with customer guidelines. The individual will maintain the classified library and archive documents when appropriate.

Key Responsibilities:

Electronically review a subset of newly processed documents, identify potential duplicate documents in the existing document repository. Assess document duplicates and record decisions in the customer's automated system. The customer will provide training in duplicate document detection processing Create memoranda or written reports documenting the results of quality assurance studies and investigations and associated recommendations including remediation Scanning documents to provide customers with an electronic response when necessary

Mandatory Skills:

1-5 years experience of searching/querying databases with ability to quickly adjust to new systems TS/SCI with Polygraph Driven self-starter who is preemptive in seeking clarification when needed and the capability to adapt to new processes Must be a team player willing to collaborate and develop robust relationships with clients, colleagues and technical teams Skilled in time management with the ability to prioritize competing tasks and multitask in order to meet tight deadlines Goal oriented individual who is able to apply critical thinking and provide out of the box solutions Experience with data calls and quick reaction tasks Ability to communicate effectively with peers and various management levels delivering a proactive experience and approach to high quality services for all stake holders RCT Systems offers: Competitive benefits package (medical, dental, vision, life insurance) Immediate 401k vesting Generous PTO and flexible schedules $500.00 annual technology allowance RCT Systems is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex (to include pregnancy and related conditions, sexual orientation, and gender identity), national origin, disability, veteran status, or any other federally protected class. Apply