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ESOL Instructor
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The Welcoming Center
Philadelphia, PA (In Person)
Full-Time
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Job Description
About The Welcoming Center The Welcoming Center (TWC) is a Philadelphia-based 501(c)(3) nonprofit founded in 2003. TWC welcomes immigrants as neighbors and leaders and creates pathways to economic growth by opening doors of opportunity for immigrants of all backgrounds, education, and skill levels. Through four core program areas — English & Digital Skills, Work Readiness, Entrepreneurship, and Community Leadership — TWC helps immigrants build skills, confidence, and agency to achieve economic mobility. To date, TWC has served over 17,000 people from more than 150 countries. Position Summary The Instructor will provide English instruction integrated with critical workforce and life skills to adult learners in the Philadelphia area. As part of this role, the Instructor will coordinate and teach a range of TWC's ESOL classes out of TWC's Center City office and other locations around Philadelphia. Primary responsibility will be teaching leveled English classes, including Beginning and Intermediate levels. The Instructor will also occasionally teach more specialized classes that integrate English with digital skills training and goal-oriented content, such as English and Job Support for Manufacturing, English for Workplace Communication, and English for Entrepreneurship. The Instructor will work with the ESOL Program Manager to develop and refine curriculum and train and mentor
P/T ESOL
Instructors. The Instructor will collaborate closely with all members of the ESOL & Digital Skills team to support ESOL participants in meeting their broader life and work goals and will seek to engage participants in developing and utilizing leadership skills both within and beyond the learning space. As an integral part of the ESOL & Digital Skills team, the Instructor will provide meaningful input into program improvement and instructional excellence. Key Responsibilities Teaching & Participant Learning Support- Teach in-person and/or online lessons using existing curriculum, making modifications as needed. In-person class locations may be in Center City, Northeast Philadelphia, South Philadelphia, or West/Southwest Philadelphia, as assigned.
- Provide English and digital skills instruction using strategies that are effective with participants of various linguistic, educational, cultural competence, and ability levels.
- Use both standardized and authentic assessment methods to measure student progress.
- Submit daily lesson plans based on existing curricula.
- Develop warm, welcoming relationships with participants and provide regular feedback.
- Provide time outside of structured class time to assist participants with coursework and learning goals.
- Work closely with the ESOL PM and other leveled English instructors to coordinate instruction and ensure continuity between levels.
- Substitute for other classes as needed, including classes held in nearby counties.
- Collaborate regularly with staff across TWC's Work Readiness, Entrepreneurship, and Community Leadership program areas to support participants who are engaged with multiple programs or progressing along their pathways — sharing relevant observations and contributing to a cohesive participant experience. Curriculum Development
- Develop and/or refine ESOL curriculum for adult learners across various English levels.
- Propose, develop, and/or refine ESOL workshops and short-term learning opportunities that support participants in continuous development of their work and life skills.
- Support the ESOL Program Manager and other TWC staff to develop and pilot initiatives to enhance language learning, practice, and feedback opportunities for participants. Training & Mentorship
- Conduct teaching observations and give feedback to other ESOL Instructors on instructional method, content, and approach.
- Support hiring, onboarding, training, and mentorship of ESOL instructors.
- Support development and implementation of staff trainings to advance organizational capacity to communicate effectively with adult language learners.
- Serve as a knowledge resource to colleagues across the organization on topics related to language access, working effectively with adult English learners, and supporting participants with limited English proficiency. Administration & Reporting
- Coordinate with other leveled English class instructors and ESOL PM to ensure that classes integrate curriculum content across all levels and provide clear benchmarks for achievement.
- Support pre
- and post-evaluation of ESOL activities.
- Proctor standardized assessment activities. Support review and implementation of new assessment tools.
- Work collaboratively with volunteers who provide classroom and individual assistance to participants.
- Refer participants as necessary to TWC participant support resources. Track participant support activities such as laptop loans and distribution of SEPTA tickets.
- Work with Tutoring Center Coordinator to support referrals of participants to tutors, as needed.
- Keep current enrollment, grade, attendance, and service delivery records in Salesforce and other platforms for all class participants. Provide data to supervisor and Intake & Participant Support team, as requested. Maintain high attention to detail, privacy, and data integrity.
- Support recruitment, outreach, and program administration activities for classes and workshops.
- Participate in team meetings and ad hoc committee work for program improvement. General
- Support ESOL team and other TWC staff on events and opportunities that promote TWC participant engagement, leadership development, intercultural sharing, and community building.
- Cultivate partnership opportunities that strengthen The Welcoming Center's ESOL and digital skills training work
- including presenting at conferences, attending networking events, and developing connections with area adult education providers, immigrant community organizations, and advocacy groups.
- Stay informed of developments in the arenas of adult ESOL, digital literacy and digital equity, integrated education and training (IET), language access, and immigrant integration.
- In all duties, demonstrate a commitment to organizational core values which uplift the skills, experiences, and aspirations of program participants and recognize their role as agents of the change they seek.
- Other duties as assigned. Required Qualifications
- Minimum of a Bachelor's degree and certification in teaching English to speakers of other languages (TESOL / TEFL); a combination of education and experience will also be considered.
- 1-2 years ESOL curriculum development experience, especially for adult learners.
- 2-3 years experience teaching adults in a community-based setting.
- Familiarity and experience with a range of adult education pedagogical approaches.
- Strong commitment to and demonstrated experience with participant-centered, asset based, relational approaches to education and community-building.
- Excellent verbal, written, and telephone communication skills. Comfortable adapting communication style to a diverse range of participants. Demonstrated evidence of ability to navigate conversations which may be difficult due to language, culture, and other circumstances which may lead to misunderstanding.
- Strong computer skills, including an understanding of cloud-based computer platforms. Familiarity with Google Drive, Microsoft Office Suite, and digital literacy & remote learning tools.
- Willingness to work at other locations around Philadelphia and occasionally in surrounding counties as well as in TWC's Center City office.
- Detail-oriented, creative thinker with strong sense of initiative and commitment to equity. Preferred Qualifications
- Lived experience from immigrant and refugee communities and/or communities of color.
- Master's degree or five years of progressive experience in ESOL instruction, adult education, training, facilitation, or workforce development fields.
- Previous experience teaching digital literacy
- including using internet, email, word processing, and online job searching
- especially to English Language Learners.
- Experience in other areas of TWC's work
- including work readiness, entrepreneurship, or community engagement.
- Experience in cross-team collaboration.
- Experience using Salesforce.
- Bilingual/multilingual.
- Reliable transportation. Working Conditions & Physical Requirements Work environment:
- Operates in a professional office environment or remotely. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
- Dynamic, fast-paced, and sometimes ambiguous environment.
- This is a full-time / 40 hours per week position that may require occasional evening or weekend hours.
- The employee will be expected to work from TWC's main office in Center City 3 days per week when working in Center City and 1-2 days per week if working at satellite locations.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 5-10 pounds at times.
- Standing for extended periods.
- Walking, sometimes over uneven surfaces or long distances.
- Climbing stairs, as needed.
- Bending, stooping, kneeling, crouching.
- Reaching overhead or at shoulder level.
- Pushing or pulling objects (carts, equipment, etc.).
- Travelling to satellite offices, as needed. Compensation & Benefits The Welcoming Center offers a competitive nonprofit compensation package that includes:
- Health, dental, and vision insurance (for eligible positions)
- Paid time off and holidays
- Professional development opportunities
- A mission-driven work environment committed to immigrant inclusion Equal Opportunity Statement The Welcoming Center is an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.