Strategies for Success Instructor: (WSS4)-Shelton/Hybrid-Occasional Dual Language-Spanish

This role requires you to be able to communicate, read and write in Spanish. This position works in-person at the WorkSource Mason County office in Shelton. This position will be eligible for at least 1 day of telework per week after training. The ideal candidate for the Strategies for Success Instructor (WorkSource Specialist 4) is someone who is deeply committed to empowering individuals to achieve economic stability, employment readiness, and long

• term self
• sufficiency. This person understands the transformative impact of life skills, self
• reflection, and soft
• skills development, and brings a passion for helping diverse job seekers successfully enter or reenter the workforce. They thrive in a mission
• driven environment and demonstrate a strong ability to deliver customer
• centered employment and training services that align with agency values.

This candidate excels at building trust, offering guidance, and providing structured support to individuals facing employment barriers. They are skilled in conducting interviews, assessing needs, and developing tailored employment service plans that incorporate assessment results and labor market information. They bring experience in job development, job matching, and follow

• up services, and they maintain strong relationships with community partners, vendors, and support service providers.

Their coaching style is empathetic yet accountable, ensuring customers understand program expectations while receiving the encouragement and tools needed to overcome obstacles. The ideal candidate is also a highly organized facilitator and instructor who can design and deliver engaging curriculum, workshops, and orientations for diverse learners. They are adept at using varied instructional strategies, integrating technology, and creating clear course materials that support defined learning outcomes. With strong attention to detail, they manage caseloads, maintain accurate records, and comply with state and federal data requirements. They are proactive, resourceful, and collaborative—someone who can balance instructional responsibilities with case management, reporting, and continuous customer engagement to support successful program outcomes. Facilitate orientations and workshops.

This includes:

Conduct group and individual orientations, and workshops, supply program specific information about services, benefits, and eligibility Facilitate job preparation activities to include job club services and workshops; provide labor market information Create and provide each student with clear course expectations, evaluations and timelines through carefully written topical outlines and approved, standardized syllabus. Ensure course and program learning outcomes are delivered as defined by the syllabus. Develop and/or provide comprehensive, customer-centered employment and training services.

This includes:

Conduct staff assisted job development, job matches and job follow-up; make job referrals; verify customer job search Ensure the customer understands and follows all employment and training directives, expectations, and performance standards Develop and sustain relationships with vendors and the community; keep informed of available external resources and referrals Assess knowledge, skills, and abilities to assist in determining employment and training activities and benefits.

This includes:

Administer a variety of assessments and informal and formal career tools; review and explain results; incorporate assessment results into employment plans in conjunction with relevant labor market information; prepare and present information to customer Develop and utilize a variety of instructional strategies appropriate to the needs of students, including the integration of technology, and guest speakers To request a detailed position description, click here . One year as a WorkSource Specialist 3 or equivalent class within the Employment Security Department, or another state's Employment Security agency OR A Bachelor's degree in social science, business administration or related field and three years of professional level experience in workforce development, social or human resource services, public relations, or professional public contact work OR A combination of education and/or relevant experience equal to 7 years Required equity competencies: The ability to take action to learn and grow The ability to take action to meet the needs of others

The Required Experience Includes:

Client Motivation and Career Planning Expertise:

Ability to encourage workforce engagement

Public Engagement Skills:

Proficiency in structuring learning sessions for targeted job seekers

Relationship-Building:

Ability to effectively engage customers, establish credibility and trust, and foster meaningful connections

Coaching & Mentoring:

Ability to guide, encourage and empower learners toward self-discovery and confidence-building

Specialized Training Expertise:

Ability to tailor workshops for diverse workforce needs.

Public Engagement Skills:

Proficiency in structuring learning sessions for targeted job seekers Subject-matter expertise: in legal, financial, or behavioral health topics, communication skills to effectively guide individuals, empathy & interpersonal skills to build trust, problem-solving to address client challenges, and adaptability to tailor coaching to different needs

Special Requirements/Conditions of Employment:

Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check. Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review. Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete. Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self. Opportunity for All We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Caleb Baldwin , or at 253-306-2999 or the Talent Acquisition Team , prior to the position closing. If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711. This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.

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