Golf Instruction Manager

Blackhawk Country Club will be the premier full-service club in the East Bay, where members gather as a community and create lifelong connections through exceptional experiences in an incomparably beautiful setting. As a member of the Blackhawk Country Club leadership team, you play an integral role in executing toward our Club's Vision and Strategic Plan. You will be expected to lead by example, using the language, behaviors, and attitude that we teach with our

HAWKS CODE.

In addition to your job-specific duties, you will contribute to Blackhawk Country Club being an employer of choice, maintaining best-in-market marketing and sales efforts, improving member experience with outstanding programming and services, and implementing investment plans into our world-class facility. Position Summary The Golf Instruction Manager is responsible for organizing, budgeting, developing, promoting, scheduling and conducting golf instructional programs that meet member demands and needs. Working with the Director of Golf, Head Golf Professional, COO, GM, Director of Agronomy and/or Golf Professional staff, this position will manage and maintain the golf range & teaching area, assure consistently high-quality service levels and maximize club fitting and program equipment sales. Essential Duties and Responsibilities Manage, oversee and direct the total golf instruction and player development programming for the facility. Oversee all lesson and instructional program schedules at the facility. Train golf professionals on golf instruction, teaching philosophies and the management of programs to include clinics, juniors, group, private lessons, player development and special population lessons. Utilize state-of-the-art teaching and learning theories and be able to integrate the use of teaching aids, videotape, launch monitors, etc. when appropriate in all programs. Develop, implement and promote club fittings and program equipment sales; train other staff instructors as needed. Manage instructional budget for the facility and closely monitor departmental income and expense statements on a monthly basis. Explain variances and prepare corrective action plans. Supervise information requests regarding or pertaining to schedule of lessons and instructional golf. Supervise upkeep of the golf range to ensure that safe, clean, organized and professional conditions exist at all times. Maintain teaching aids and equipment inventory in excellent condition. Create instructional programs to enhance service and maintain interest and enthusiasm among all member segments Assist in marketing and promotion for instruction programming Create player development programs to foster both a recreational, fun environment plus a competitive environment (as appropriate for each market segment). Create and promote a virtual range league Maintain regular, open contact with both supervisors and staff instructors to ensure teamwork and consistency in teaching programs. Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma or general education degree (GED); college degree preferred. PGA Membership or PGA PGM Associate Program Level 2 or greater. Fundamental knowledge of the game of golf, rules of golf, golf instruction and teaching methodologies and learning styles (junior vs adult, beginners vs elite). Experience designing structured programs (clinics, camps and private coaching). Demonstrated ability to mentor and develop other golf professionals to elevate instructor performance. Ability to use launch monitors (Trackman as plus, and video analysis software. Demonstrated experience with budgeting, P&L statements and revenue streams in golf operations. Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees Strong organizational, planning and prioritization skills Self-motivated with desire to promote and market Service and customer focused attitude Experienced in written and oral business communications Remain up to date on customer relations management and player development initiatives Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. Email, Internet, tournament and database Attend conferences, workshops, meetings, and trade shows to keep abreast of current trends in the industry Maintain and promote a positive professional image within the community Maintain a credible golf game and remain current on teaching innovations and marketing and business trends Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Mobility :

The role may require frequent movement, including driving, walking, standing, and occasional bending, kneeling, or reaching.

Lifting :

Occasional lifting of supplies, equipment, or inventory items may be necessary unto 50 lbs.

Manual Dexterity :

Ability to use hands and fingers for tasks such as typing, writing, operating computer systems, handling paperwork, and managing inventory.

Vision :

Clear vision and ability to read written documents, computer screens, and equipment displays are essential for reviewing reports, analyzing data, and assessing operations.

Hearing :

Good hearing ability is necessary for effective communication with staff, members, guests, and vendors.

Stamina :

The role may involve long hours and extended periods of activity, especially during peak business periods, special events, or tournaments.

WORK ENVIRONMENT

Indoor/Outdoor Setting :

The work is completed in both the indoor and outdoor setting.

Temperature :

The work environment may vary in temperature, depending on the location and season. It may include both heated and air-conditioned areas.

Noise Level :

The work environment can be fast-paced and may involve moderate to high levels of noise from...

Pressure :

The role often involves working under pressure, especially during peak season, special events or tournaments.

Interaction :

Regular interaction with staff, guests, vendors, and other department heads is common, requiring effective communication, interpersonal skills, and diplomacy.

Safety :

Adherence to health and safety protocols. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.