Delivery Coach Campaign Ops

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

APPLY ONLINE

If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

POSITION RESPONSIBILITIES

Support cross-channel marketing projects and campaign strategies for the global marketing organization for all three brands (Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises) in collaboration with brand marketing teams, marketing analytics, and all technical teams. Lead defining project scope and objectives in collaboration with all relevant stakeholders. Develop detailed project(s) plans to monitor and track progress and manage project and monitor progress performance using a project management tools such as Jira. Facilitate communication among relevant MarTech/Campaign Tech stakeholders to support execution. Coordinates with stakeholders to get sign-off on business requirements and support the validation of marketing campaign process enhancements in test and production environments. Support the Marketing Database, Operations, and Analytics teams in validating brand-specific data and business logic required for in scope projects. Plan and facilitate sprint planning meetings. Prepare project and task reporting and conduct status meetings with Marketing Technology/Campaign Tech stakeholders and leadership. Provide guidance and coaching on agile leading practices to team members. Serve as the main point of contact for the organization and maintenance of documentation related to NCLH marketing campaigns, tools, and processes. Support prioritization and dependency identification related to in- scope projects. Contribute to the continuous improvement of processes and identify opportunities for optimization. Perform other job-related functions as assigned.

EDUCATION

Bachelor's Degree in Business Administration, Project Management, Information Technology, or a related field. Certifications such as PMP (Project Management Professional), CSM (Certified Scrum Master) or similar preferred.

EXPERIENCE

3+ years experience in project management, agile coaching, or delivery leadership roles.

KNOWLEDGE & SKILLS

Proven experience in successfully managing and deploying initiatives with the ability to make sound, independent decisions and apply logical judgment to ensure timely project completion and effective issue resolution. Demonstrates advanced proficiency in applications such as Microsoft Suite, LucidChart, JIRA, Tableau, and other project management tools. Skilled in managing multiple priorities under tight deadlines while setting clear expectations, with excellent written and verbal communication skills.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (

NYSE:

NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY

At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas Cruises New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. We're thrilled you're here to explore career opportunities with our team. If you're driven and enjoy thriving in an environment that values People Excellence, you're in the right place! We're incredibly proud of our team and the meaningful work we do every day. Our culture is built on Innovation, Collaboration, Transparency and Passion; our key Value Anchors that continue to drive our success and shape our future. We're excited to learn more about your background and experiences, and to see where this journey might take us together. Please introduce yourself and let's get connected Our team is committed to People Excellence and we make it our business to ensure that we recruit the best and the brightest talent to be a part of our growing company. If you're ready to take your career to the next level and collaborate with our team in driving innovation, guest experiences and operational excellence, then NCLH is the place for you! Norwegian Cruise Line Holdings Ltd. (

NYSE:

NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036. To learn more about our brands, please visit: https://www.nclhltd.

com/brands Norwegian Cruise Line https:

//youtu.be/_xCrwYz_7e8 Oceania Cruises https://youtu.be/E_aptk9QNvE Regent Seven Seas Cruises https://youtu.be/irx8sLBX0Sc