Summer Success Coach in University College/Retention Services

Summer Success Coach in University College/Retention Services Job no: 521750 Work type:

On Campus Location:

Normal, Illinois Title:

Summer Success Coach in

University College/Retention Services Employee Classification:

Student Help Regular Division Name:

Academic Affairs Department:

University College Job Summary The Summer Success Coach in University College will contribute to student success and retention through one-on-one personal coaching and provide outreach efforts to navigate the registration and enrollment process. Success Coaches are trained by University College to address academic barriers, understand the enrollment process and connect students to appropriate campus resources and services. The ideal candidate will demonstrate a positive attitude, strong work ethic, willingness to learn, and professional demeanor. The skills or experiences that are desired for the student in this role include: strong interpersonal skills; compassion for students who struggle and comfort working with individuals with different backgrounds and identities.

Duties will include:

1. Help students navigate their summer coursework and fall enrollment. 2. Proactive outreach via phone and email to Illinois State students. 3. Meet 1:1 with students to discuss Summer course progress and assist with time management. 4. Connect students to Illinois State support services. 5. Maintain accurate appointment notes and privacy of student information. Additional Information Student employees are eligible to participate in the University's 403(b) Plan. More information can be found here . Pay Rate $15.00/hour Preferred Qualifications

• Applicants must have an overall GPA of at least 2.5 and at least 24 hours earned at Illinois State University
• Must be available to work approximately 10-15 hours per week
• Must have a strong understanding of campus resources and services
• Applicants must be in good standing with Illinois State University as it relates to student conduct Work Hours 10-15 hours per week.

Between the hours of 8:00a.m. and 4:30p.m. Monday through Friday. Position occasionally requires work beyond the regular hours for special events and activities. Functional Expectations Must be able to complete the following with or without a reasonable accommodation:

• Effectively communicate on a daily basis.

Proposed Starting Date May 18, 2026

Required Applicant Documents Resume Please Note :

These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment. Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment. Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held. International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383 . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311 .

Application Opened:

04/27/2026 01:30

PM CST Application Closes:

05/18/2026 11:55 PM CST Back to search results Apply Now Whatsapp Facebook LinkedIn Email App Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Subscribe Recaptcha Privacy agreement Summer Success Coach in University College/Retention Services Opened 04/27/2026 Closes 05/18/2026 Department University College University College/Retention Services is seeking a qualified student to work as a Summer Success Coach. Current Opportunities Summer Success Coach in University College/Retention Services Opened 04/27/2026 Closes 05/18/2026 Department University College University College/Retention Services is seeking a qualified student to work as a Summer Success Coach. Powered by PageUp