TRIO Assistant Academic Coach

As an academic advisor assigned to work under federal guidelines on the

TRIO/SSS

Program, the primary focus of this position is to ensure compliance with

TRIO/SSS

Program regulations. Advises students on academic requirements, career options, and extracurricular opportunities. Monitors student academic and personal progress and employs intervention strategies as necessary. Establishes meaningful relationships with students, faculty, staff, Cleveland State University (CSU) resources and the community. Interacts professionally with all internal and external customers using strong interpersonal skills. Performs other functionally related duties as assigned . Minimum Qualifications Bachelor's degree from an accredited university or college. Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting. Preferred Qualifications Master's degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience working with student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics. Knowledge, Skills, and Abilities (KSAs) Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a "Customer Focus" attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required. Requisition Number

PT0703837S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting 08/31/2030 Special Instructions to Applicants Applicant Instructions Mailed or emailed application materials will not be accepted. Hours per week 40 Work Schedule Typically, Monday - Friday, 8:00 AM - 5:00 PM Advertising Copy Full Time/Part Time Full Time Posted Date 05/07/2026 Close Date/Application Deadline Open Until Filled Yes Review Begins 05/14/2026 Tentative Start Date