Part-Time Information Technology Technician

The Instructional Technology Technician is a part time position that works no more than 19 hours per week. The position is responsible for assisting faculty and students in the use of instructional technology. Assists administrators, faculty and staff members, and students in use of computers, projectors, and other instructional technology. Keeps and maintains records of instructional technology help requests. Assists with imaging, deployment, and configuration of devices used in instructional environments, as well as the decommissioning and proper disposal of outdated or non-functional equipment. Assists faculty members in using web-based software and computer technologies in their instruction. Assists students who are registered in courses requiring technical support.

SALARY:

$ 15.19 per hour, not to exceed 19 hours per week. Part-time positions are posted based on the possible availability of a future assignment which are sporadic and may not occur. Available positions are contingent upon enrollment and instructional needs of the College.

ESSENTIAL FUNCTIONS

The following list was developed through a job analysis; however, it is not exhaustive and other duties may be required and assigned. A person with a disability which is covered by the ADA must be able to perform the essential functions of the job unaided or with the assistance of a reasonable accommodation.

ESSENTIAL FUNCTION

Instructional Development. Assists faculty members in creating discipline-related instructional materials, using the software and hardware selected. Interacts with ITS personnel and faculty members to schedule, conduct, evaluate, and remediate faculty members in their use of software and hardware. Interacts with ITS personnel to ensure that student performance information is captured in the course management system. Maintains familiarity with Canvas and other instructional software products as they relate to instructional technology and/or mediation of traditional course offerings. Interacts with ITS personnel in maintaining the Canvas system.

ESSENTIAL FUNCTION

Training. Employee provides training on use of instructional software and hardware to faculty and student. Provides initial and upgrade training to faculty members desiring to mediate their courses using Canvas or other instructional software products. Provides training to faculty members desiring to deliver courses online and to those desiring to use other software to build course segments. Works with students who are having difficulties in accessing their coursework or communicating with their instructors in online/hybrid and/or mediated courses.

ESSENTIAL FUNCTION

College Expectations. Dependability, attendance, punctuality, and a commitment to do the job right are essential at all times. Reports to work on time, at appropriate workstation or department during all departmental/position scheduled work days and during all departmental/position scheduled work hours. Understands that failure to report for work and/or reporting late without prior approval are unacceptable practices and will result in disciplinary action. Performs a productive full day's work. Ensures that service to students and the general public is top priority. Demonstrates a considerate, friendly, respectful and constructive attitude toward fellow employees and students. Adheres to all College and System policies and procedures.

ESSENTIAL FUNCTION

Operations. Employee performs duties that aid in the effective and efficient operation of the program and department. Assists in daily operation of ITS to include answering telephones, creating help tickets, assigning help requests, and ensuring closure of help tickets. Provides assistance to administrators, faculty and staff members, and students with a variety of technology-related issues. Coordinates with ITS staff members in maintaining instructional technology and related equipment. Images, configures, and deploys computers and other instructional devices to support faculty, staff, and student needs. Decommissions outdated or non-functional devices in accordance with college policies, including proper data handling and disposal procedures. Maintains and updates ITS inventory systems to ensure accurate tracking of hardware, software, and instructional technology assets. Performs other duties as required. Six months experience in MS Office and a Learning Management Systems is required. Experience in customer service, technical support, or a helpdesk environment is preferred. Basic knowledge of computer hardware, software, and troubleshooting techniques is preferred. Available positions are contingent upon enrollment and the instructional needs of the College. Applicants must travel at their own expense for interviews that are conducted in person. Wallace Community College accepts application for Part-time IT Technicians on a continuous basis, to fill morning, afternoon, evening or weekend needs. However, it does not necessarily imply there are immediate openings. Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application packets will be accepted on a continuous basis and remain active for available positions. Available positions are contingent upon enrollment and the instructional needs of the College. Applicants who fail to submit all required information will be disqualified. A complete application packet consists of: Completed Wallace Community College employment application. Current Résumé. Cover letter describing specifically how your experience and qualifications meet the minimum requirements. Employment verification letter(s) verifying six (6) months or more of work experience with knowledge of MS Office and a Learning Management Systems . Letter(s) must include employment dates and job title, and be on official letterhead with an authorized personnel signature.

• ONLY when an applicant has a legitimate reason for not obtaining written verification by their own efforts, such as if the business is no longer in operation, an applicant may submit copies of appointment letters or contracts, and if that is not available, you may submit pay stubs or W-2 forms to confirm the six months of work experience.

Appropriate transcript identifying the applicant, institution, date degree conferred and verifying the applicant has received the minimum required Bachelor's degree rom an accredited institution. (A copy of the diploma will not suffice) .

NOTE :

If employed, official transcripts will be required at that time.

APPLICATIONS MUST BE FILED ONLINE AT

www.wallace.edu/employment

IF AT ANY POINT YOU HAVE PROBLEMS COMPLETING YOUR APPLICATION, CONTACT THE HUMAN RESOURCES DEPARTMENT AT WALLACE COLLEGE

(334-556-2519)

Please Note:

ALL APPLICATION MATERIALS MUST BE SCANNED

. It is recommended that you have digital (such as pdf) copies of your cover letter, resume, employment verification documents (if applicable), ALL required transcripts, and any other document identified in the vacancy announcement ready when you begin the on-line application process. You will be given the opportunity to upload these during the process. If you need assistance scanning documents, please contact: Human Resources Monday

• Thursday 7:30 am
• 4:30 pm Friday 7:30 am
• 2:00 pm 334-556-2519 WE

DO NOT ACCEPT FAXED OR E-MAILED

application materials. When you finish the steps to apply, you will receive an on-screen notice that you have successfully applied. HOWEVER, this notice does not mean your application materials are complete in accordance with the vacancy announcement. It is the responsibility of the applicant to ensure they have submitted all necessary application materials in accordance with the vacancy announcement. All correspondence with applicants regarding the College's search process will be sent via e-mail. If you need technical assistance after reviewing the instructions, please contact:

NEOGOV Customer Service:

Monday-Friday 8:00 am

• 5:00 pm PST (855) 524-5627 In accordance with Ala bama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check.

Employment will be contingent upon receipt of a clearance notification from a criminal background check. Wallace Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. If you have a disability and require accommodations, please notify us at (334) 556-2519. Wallace Community College is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System, including postsecondary institutions under the control of the Board of Trustees, that no person in Alabama shall, on the grounds of race, color, disability, sex, religion, creed, national origin, age, or other classification protected by Federal or State law, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Wallace Community College will make reasonable accommodations for qualified disabled applicants or employees. The College reserves the right to withdraw this job announcement at any time prior to the awarding.