Instructional Designer

Job Description The Instructional Lead is responsible for the strategic design and optimization of our technical customer education ecosystem. This individual will transform complex product functionality into a high-impact e-learning engine that drives user adoption and retention. You will be tasked with building a "living" curriculum that thrives in an environment of rapid product iterations and ambiguity. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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•  5+ years in Instructional Design or Technical Enablement, specifically within the SaaS industry for adult learners
•  Expert-level experience with LMS platforms, digital adoption tools, and content creation tools
•  Proven ability to design educational content for products that evolve regularly.
•  Ability to quickly "break down" complex software features and explain them simply to diverse user personas.
•  Demonstrated experience building certification programs
•  Experience managing content within an LMS
•  Strong understanding of adult learning theory and outcome-centered design
•  Ability to work independently in a contractor capacity