Crisis Assessment Specialist

Crisis Assessment Specialist Heritage Behavioral Health Center 23 To 25 (USD) Hourly life insurance, tuition assistance, 401(k) United States, Illinois, Decatur 151 North Main Street (Show on map) Apr 07, 2026 Heritage Behavioral Health Center Certified Community Behavioral Health Clinic Crisis Assessment Specialist Crisis Respite•Living Room Program Compensation Salary is based on education, experience, and licensure or certification: High School Diploma or GED + 5 years' experience: $23.00/hour + paid wellness day every other Friday

Bachelor's Degree:

Starting at $25.00/hour + paid wellness day every other Friday Additional compensation available for candidates with professional licensure (e.g., LSW, LPC, LCPC, LCSW) or certifications such as CADC. Schedule Full-Time | Every other Friday off (paid wellness day) |

Rotating Weekends Available Shifts:

1st

Shift:

7:00 AM•3:00 PM 2nd

Shift:

3:00 PM•11:00 PM 3rd

Shift:

11:00 PM•7:00 AM Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals! About Heritage Behavioral Health Center We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois, dedicated to improving mental health and substance use care for individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care•regardless of the position they hold. Why You'll Love Working Here Collaborative, mission-driven work environment Every other Friday off•paid wellness days Competitive salaries aligned with state and national benchmarks Loan forgiveness eligibility through the National Health Service Corps (NHSC) At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! Your Role The Crisis Assessment Specialist plays a critical role in the Living Room program, serving as the primary point of contact for individuals seeking support during behavioral health crises. This role is responsible for coordinating admissions and intake, conducting comprehensive crisis assessments, developing individualized stabilization plans, and ensuring seamless care coordination. Working closely with the Living Room team, the Crisis Assessment Specialist ensures that guests receive timely, safe, and recovery-oriented support•while also facilitating assessment, referrals and linkages to long-term behavioral health and community resources. This role is essential to maintaining a safe, organized, and person-centered environment. Admissions & Intake Coordinate admissions and intake, ensuring timely screening and safe access to the Living Room. Conduct crisis assessments, including risk evaluation, and determine the appropriate level of care. Build and maintain trusting, professional relationships with clients to support recovery, stability, and independence. Crisis Stabilization & Care Coordination Develop individualized crisis stabilization and safety plans in collaboration with the team. Facilitate assessment, referrals, and linkages to outpatient treatment, recovery support, and community resources. Provide short-term follow-up to reinforce safety plans and ensure continuity of care. Collaborate with interdisciplinary team members to ensure coordinated, person-centered service delivery. Documentation & Compliance Maintain accurate documentation in compliance with program procedures and agency standards. Adapt to evolving responsibilities as the Crisis Respite Program grows and changes to meet client and program needs. Knowledge, Skills, and Abilities Knowledge Working knowledge of behavioral health, crisis intervention, and recovery-oriented practices. Familiarity with crisis stabilization models, risk assessment frameworks, and safety planning. Understanding of community-based behavioral health resources, outpatient treatment options, and recovery support services. Knowledge of applicable regulatory and compliance standards, including IDHS grant requirements. Skills Strong clinical assessment and crisis intervention skills. Effective verbal and written communication skills, including accurate and timely documentation. Proficiency in electronic health record systems and Microsoft Office/Teams platforms. Organizational skills with the ability to manage multiple priorities in a fast-paced environment. Ability to develop individualized stabilization and safety plans in collaboration with clients and team members. Abilities Ability to engage individuals in crisis with empathy, professionalism, and a person-centered approach. Ability to work independently and as part of a multidisciplinary team. Ability to remain calm, grounded, and effective in emotionally intense and high-stress situations. Ability to adapt to evolving program needs and shifting priorities with flexibility and professionalism. Ability to maintain appropriate professional boundaries while building trusting relationships with clients. Qualifications High School Diploma or equivalent plus 5 years of supervised mental health or social service experience Bachelor's degree in social work, psychology, education, or human service field preferred Minimum of 21 years of age A valid driver's license, reliable means of transportation, and proof of automobile insurance Heritage Also Offers

Generous Time Off:

Vacation, sick, personal, and holiday leave

Wellness Benefits:

Every other Friday off (paid), Employee Assistance Program (EAP), and fitness reimbursement

Insurance:

Health, dental, vision, flex spending accounts (healthcare and dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost.

Retirement:

401(k) and Roth retirement plans

Professional Growth:

Tuition assistance and continuing education opportunities

Loan Forgiveness:

Eligible through the National Health Service Corps (NHSC) Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!