Learning & Development Specialist

The Learning & Development (L&D) Specialist is responsible for building role-based training curriculums, managing L&D workflows, and developing high-quality content. This is both a strategic and hands-on role designed to drive learning initiatives for both employees and customers. The ideal candidate is a proactive problem-solver who can adapt to a high-growth environment and translate complex business needs into engaging learning experiences. Responsibilities include, but are not limited to:

Curriculum & Inventory Management Strategic Planning:

Plan, prioritize, and manage the full inventory of internal and external training courses.

Prioritization:

Collaborate with HR, Product, Delivery, and Customer Support to align content creation with business objectives and audience needs.

Inventory Control:

Maintain the Learning Inventory as content is prioritized, planned, and launched.

Performance Tracking:

Measure the effectiveness of learning programs and optimize content based on data-driven insights.

Instructional Design & Development Content Creation:

Design and maintain training courses, certificate programs, and learning resources in accordance with best practices (e.g., ADDIE model).

SME Collaboration:

Partner with subject-matter experts to identify training needs and translate technical knowledge into digestible learning modules.

Blended Learning:

Support the delivery of diverse training formats, including Instructor-Led (ILT), Virtual (VILT), and Train-the-Trainer programs.

Project & Systems Management Project Oversight:

Build and execute project plans to ensure L&D objectives are delivered on schedule and within specification.

Systems Administration:

Oversee and manage learning tools, specifically the eLeap and EasyLlama LMS platforms and associated authoring tools.

Experience:

Minimum of 5 years of related experience in learning strategy, instructional design, and project management in a corporate environment.

Education:

Bachelor's degree in Human Resources, Psychology, Education, Business, or equivalent professional experience.

Cross-Functional Expertise:

Demonstrated ability to translate organizational objectives into training for a diverse, cross-functional audience. Education and/or Certification Requirements The candidate must possess a college degree in Human Resources, Psychology, Education, Business or have equivalent experience. 4G Clinical is honored to be part of Fast Company's 2020 Best Workplaces for Innovators list, citing businesses and organizations that demonstrate a deep commitment to encouraging innovation at all levels. 4G Clinical came in at #8 for its dedication to building a culture that fuels innovation, curiosity, and the spirit of experimentation in all facets of the business from product development and brand to services and staffing. We were also voted one of the 2018 Best Places in Health Care & Biopharma by Great Place to Work® and FORTUNE. About Us 4G Clinical is a global leader in randomization and trial supply management (RTSM) and supply forecasting optimization software for the life sciences industry, offering the only fully cloud-based, 100% configurable and flexible solutions utilizing natural language processing (NLP) to accelerate clinical trials. 4G Clinical is headquartered in the Boston Biotech corridor of Wellesley, MA, with offices in Europe and Asia. For U.S.-based candidates, we offer compelling benefits to our employees, including: Health, dental, and vision benefits Unlimited Vacation Days for Salaried Full-time Employees FSA and Dependent Care Accounts Company Paid Disability and Life Insurance Global mental health benefit Generous 401k program Paid sabbatical program Option Grants 4G Clinical is proud to be an Equal Opportunity Employer, and it is foundational to how we recruit and hire our talented team. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.