Content Technician

Position Type:

Part-Time, Temporary Job Title:

Content Technician Effective Date:

05/06/2026

Reports To:

Director of Design, Development, & Project Management Contract Length:

June 2026 - July 2026

Job Summary:

The Virtual Arkansas Content Technician supports the Design & Development team by implementing, updating, and maintaining digital curriculum within the learning management system. This role is responsible for a variety of course-based tasks, including preparing blueprint courses for upcoming semesters, supporting organization-wide initiatives, and assisting with ongoing course updates. The Content Technician works closely with the Virtual Arkansas Design & Development team to ensure courses are accurate, accessible, consistent, and student-ready. This position requires flexibility, attention to detail, and the ability to adapt to evolving project needs.

Supervisory Responsibilities:

None Duties/Responsibilities:

Prepare and update blueprint courses for fall and spring semester implementation. Implement organization-wide initiatives within blueprint courses to ensure consistency across all courses. Assist with the completion of lingering GLOW tasks and other course update needs. Implement course content within the LMS using provided templates and established Virtual Arkansas processes. Apply consistent formatting, naming conventions, and organizational structures aligned to Virtual Arkansas standards. Participate in quality assurance reviews to ensure content accuracy, functionality, accessibility, and consistency. Upload, organize, and maintain course assets, including text, images, videos, and interactive elements. Collaborate with the Design & Development team to implement revisions and support goals. Resolve basic LMS or content-related issues. Participate in project meetings and training as needed. Pay close attention to detail to ensure accuracy, appropriateness, and usability of content. Prioritize and adapt to meet required deadlines. Abide by all Virtual Arkansas and applicable Arch Ford ESC policies and/or regulations. Other duties as assigned.

Required Skills/Abilities:

Strong attention to detail and accuracy. Strong organizational and time management skills. Proficiency in using digital tools and learning management systems. Basic understanding of accessibility standards (e.g., alt text, heading structure, color contrast). Ability to follow detailed instructions and apply consistent formatting. Strong problem-solving skills and ability to troubleshoot minor technical issues. Effective communication and collaboration skills. Ability to learn and adapt to new tools and technologies.

Education, Experience, and Qualifications:

A bachelor's degree or higher in education, instructional technology, or a related field is desired. Experience working in a learning management system (LMS) preferred. Experience with online course development or digital content creation is preferred. Familiarity with accessibility standards and best practices is preferred. Demonstration of strong attention to detail and organizational skills. Ability to work independently and collaboratively in a virtual environment. Reliable internet access and use of a personal laptop or desktop computer for work tasks are required.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer. Periodic travel requirements. Sit, stand, walk, stoop, kneel, or crouch. Use hands to handle or feel, type, pick up objects, and reach with hands and arms. Talk or hear to communicate effectively. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Other Information:

This position will be hired through the Arch Ford Education Cooperative Telework from home office

Compensation:

$4,000.00 minus applicable taxes, retirement, and fees

Contact Information:

Direct questions to Brooke Suyal at brooke.suyal@virtualarkansas.org.