LMS Administrator

LMS Administrator Framingham, MA 01701 12 Months Hybrid The Regional LMS Administrator is responsible for system and content administration in the Global Learning Management System (LMS). This position works with Instructional Designers, e-Learning Developers, Instructors, and other LMS administrators to plan, organize, manage, and support learning content and events consisting of e-learning, virtual classroom and instructor-led sessions, and any associated supporting assets. The core work of this role lies in LMS Administration, learning enablement, troubleshooting, and reporting. This role is heavily project-based. Applicant should have experience working on projects strategically, understanding how to prepare for project updates and where/when to change directions. Must be self-directed and able to ramp up to work independently when needed. Ideally, we are looking for an LMS Administrator who has previous experience in e-learning development and troubleshooting, BUT this is not an E-learning development job.

Key Responsibilities:

Support the transition from SuccessFactors LMS to Workday Learning LMS Provide expertise in all aspects of administration in the Workday LMS including creating courses and programs, managing learners, curating content, reporting, and improving the user experience Coordinate, prioritize, execute, and administer learning projects from the LMS intake queue, and/or as assigned by the Learning Technology Manager and/or Sr. Learning Technology Specialists Document and share Workday transition learnings and project updates to leadership and peers; participate in discussions and decisions about best practices, system configuration, difficulties and support issues Enforce standards accountability, and provide technical, process, and best practice support to lower level LMS administrators Develop and maintain knowledge of industry best practices, and for Workday Learning specifically; Help drive organizational adoption of new and existing tools and technologies Manage testing cycles for project work, and also for the research and implementation of new features and best practices in LMS Interface with Regional Admin peers around the globe, HRIS, and IT for timely resolution of escalated support issues Act as primary resource for researching and resolving escalated support tickets

Required Key Skills/Qualifications/Experience:

5-10 years of experience in LMS management/administration in a corporate environment Workday Learning LMS Strong understanding of: the e-learning development cycle and the role of LMS in testing and implementation classroom training administration, including both in-person and virtual classroom training (preferably in MS Teams)

Preferred Key Skills/Qualifications/Experience:

SuccessFactors LMS or Plateau experience ServiceNow and Point Working and troubleshooting knowledge of e-learning content developed in Articulate Storyline and Rise, Vyond and WellSaid labs a plus

Meeting Notes:

One year contract Local talent only; Hybrid - Tuesday and Wednesday Open to contract (no work sponsorship) and contract to perm talent #TB_EN #ZR Why TalentBurst? At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth. Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships. We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options. TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.