Driver Success Advocate (Driver Instructor)

Position Overview:

The Driver Success Advocate (DSA) will effectively manage, and support Fleet of Owner Operators and/or Company Drivers as needed, ensuring they are maximizing their productivity, adhering to safety regulations, and achieving positive outcomes. Additionally, the DSA will build and maintain a strong working relationship with each Driver by acting as a point of contact to quickly address questions and concerns, and by fostering and creating a positive driving experience.

Job Duties:

Conduct new driver orientation classes- ELD training, (Dispatch, Samsara, fuel book, and all rail applications) explanation of pay, fuel card, gate card and terminal facilities Assist in recruiting qualified Owner Operators and Company Drivers Accept applications and interview driver applicants (pre-qualify) Send out (fax) VOPE s for new driver applicants Communicate with Application Auditor to get driver applicants qualified Communicate and report applicant and new hire information to IMC Conduct and/or coordinate CMV road tests for new drivers Inspect driver s hours of service compliance Responsible for DOT electronic logging (ELD) administrative requirements Assist with all aspects of safety compliance Employee first report of injury contact for the division Responsible for ongoing and corrective action driver instruction Respond to and investigate local IMC and report to Risk Mgmt. services Receive and process (notify drivers) IMC random drug/alcohol test notices Assist with Driver Safety Awards Presentations Other duties as assigned

Job Requirements:

Ability to conduct CMV driver safety and operations instruction and training Good knowledge of FMCSR Good understanding of FMCSR part 395 - Hours of Service of Drivers Ability and desire to promote IMC to potential CMV drivers Knowledge and understanding of truck maintenance and repair Occasional travel to Corporate offices (Collierville, TN) & Region locations