Summer Youth Program-Parttime (Student Services)

Summer Youth Program-Parttime (Student Services) Enterprise State Community College - 4.7 Montgomery, AL Job Details Part-time $12 an hour 5 hours ago Benefits Flexible schedule Qualifications Record keeping Guest relations Phone communication Word processing Handling customer inquiries Greeting customers Administrative experience Community outreach Data management Phone call management Entry level Full Job Description Position Summary This position is temporary and not guaranteed beyond the funding provided through the Alabama Department of Human Resources Summer Youth Employment Project. This position allows employees the opportunity to acquire life and job skills, as well as work experience while being reimbursed. This is also an opportunity for learning and growth in the skill gap areas that Alabama employers have deemed an urgent need in the labor force. Work is performed under the close supervision of skilled craft personnel in accordance with the Student Services departmental rules and regulations. This position serves as a primary front-desk contact for the Student Services Division and provides professional customer service to students, employees, parents, guests, and community partners. This position manages incoming calls, greets visitors, distributes general college information, supports departmental operations, and assists with student-facing activities such as registration, orientation, and campus visit coordination.

Salary Schedule:

L (Up to 19 hours per week) Essential Duties and Responsibilities Operate the main telephone system, route calls to the appropriate office or employee, and record and deliver accurate messages. Greet visitors, students, and walk-in guests in a courteous and professional manner, assess needs, and provide general information about the college. Distribute informational materials such as admissions packets, catalogs, student handbooks, test schedules, and scholarship applications. Provide administrative support to the Student Services division and other assigned departments, including compiling data, preparing reports, and assisting with mail-outs and/or emails. Process incoming and outgoing mail and support routine front-office operations. Maintain accurate communication records and handle sensitive information with discretion and confidentiality. Assist students with registration, orientation, and general navigation of college services. Assist in scheduling and hosting campus visits, tours, and related outreach activities for schools, business and industry representatives, and prospective students. Use office technology effectively for word processing, recordkeeping, electronic communication, and data management. Participate in staff meetings, division meetings, committee assignments, and campus activities as required. Support college events and perform other duties as assigned by the supervisor and Directors within the division. Comply with all applicable college policies and Alabama Community College System requirements. Maintain regular and reliable attendance, as on-site presence is an essential function of the position. Other tasks as assigned by immediate supervisor and campus administration. Qualifications

ELIGIBILITY REQUIREMENTS

: Eligible participants must be aged 16-24. Must have a household income below 200% of the 2021 Federal Poverty Level Guidelines and other ADHR requirements (Visit www.trenholmstate.edu for additional details).

PHYSICAL REQUIREMENTS

Ability to handle multiple priorities. Ability to read and write. Ability to lift, move or transport independently up to 30 pounds. Ability to traverse campuses. Prolonged standing and frequent bending and stooping. Ability to communicate well. Ability to plan, organize, coordinate, and manage complicated tasks. Ability to work flexible hours. Ability to take and carry out orders. Application Procedures/Additional Information Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet to be considered for this position. Applicants who fail to submit all required information will not be considered. Only applications received during the period of this announcement will be considered. A complete application packet consists of: Trenholm State Community College online employment application. A current resume, including three (3) references. Copy of transcripts that demonstrate the required educational qualifications must be included and must identify the applicant, institution, degree, and date conferred.

WORK EXPERIENCE VERIFICATION

Neither a resume nor an application is appropriate verification of work experience. It is not our policy to contact current and/or previous employers to obtain employment verification. "Work experience verification is required in writing from your current and/or previous employer(s) confirming the required level of experience as stated in the "Minimum Qualifications" section and other related experience. Verification should include dates of employment and position title(s). Proof of work experience verification may be delayed until an official offer of employment using the Work Experience Verification form, which is found on the Human Resources home page. All work experience verification must be completed within 15 days following the employment offer.

APPLICATION DEADLINE

: Complete application files will be accepted by the Office of Human Resources on a continuous basis and remain active for one year for available positions. Incomplete application packets will eliminate the possibility of a position opportunity.

EEOC, E-VERIFY, BACKGROUND CHECK STATEMENTS

Trenholm State Community College is an equal opportunity employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Trenholm State Community College will make reasonable accommodations for qualified disabled applicants or employees. Trenholm State Community College reserves the right to withdraw this job announcement at any time prior to the awarding. More than one position in the same job classification may be filled by the applicants for this position should another vacancy occur during the search process. Any offer of employment is contingent upon a satisfactory criminal background investigation. The applicant will be responsible for the cost of the criminal background investigation. This employer participates in E-Verify.