Student Success Champion (In-Person Role)

Student Success Champion (In-Person Role) Miracle Math Coaching - 3.7 Fairfield, CA Job Details Part-time $21 - $24 an hour 6 hours ago Qualifications School experience Google Workspace Client onboarding Maintaining an organized workspace Operations management Phone communication Student record keeping Staff scheduling Greeting customers Mid-level Administrative experience Inside sales Math Calendar management Classroom experience Enrollment management Productivity software Office management Communication skills Client interaction via phone calls Full Job Description We are growing—and we're looking for someone who can help ensure families have a seamless, supportive, and exceptional experience from enrollment through ongoing success.

About Miracle Math Coaching Miracle Math Coaching:

Where Science Meets Learning At Miracle Math Coaching, we're revolutionizing the way students learn by combining brain-based science, cognitive development, and innovative teaching strategies to unlock their full potential. We're not just another tutoring service—we are a learning transformation company that empowers students to master math and critical thinking skills in a way that sticks for life. Why Work With Us? We are a team of passionate educators, scientists, and learning strategists committed to breaking the cycle of frustration in education. Our research-driven approach helps students move from survival mode to their thinking brain, giving them the tools they need to excel—not just in math, but in life.

Our Impact:

• 80% of students improve test scores by 20% within three months and 30% within six months.
• Special needs students experience transformative cognitive gains.
• 55% increase in classroom engagement and a 40% boost in student performance.

Join a Movement, Not Just a Job When you become part of the Miracle Math team, you're not just helping students pass a test—you're helping them rewire their brains, build confidence, and develop the skills they need to thrive. Our culture values innovation, collaboration, and impact, and we are looking for team members who are ready to bring their passion for learning to the next level. Be Part of the Future of Education If you believe in the power of science to transform learning and want to make a real difference in the lives of students, Miracle Math Coaching is the place for you. Join us and help redefine what's possible in education. Apply today and be a part of something extraordinary. Description About the Role The Student Success & Enrollment Coordinator is the operational and client experience hub of our center. This is a part-time role with general availability needed as 2 PM - 8 PM weekdays + occasional weekends (9 AM - 2 PM). You will manage the daily flow of students, support families, coordinate schedules, and ensure every parent and student feels supported, informed, and cared for.

This role blends:

operations coordination customer success enrollment support light inside sales communication Key Responsibilities Operations & Scheduling Manage daily student and instructor schedules Coordinate scheduling changes and special requests Maintain organized operational calendars and systems Enrollment & Billing Support Support billing processes and payment coordination Assist families with enrollment steps and program setup Track student records and updates accurately Family Communication & Support Serve as the first point of contact for families Respond to questions via phone, email, and in person Provide clear, warm communication about programs and services Enrollment & Growth Support Support new family inquiries and guide them through enrollment Communicate program value clearly and confidently Assist in converting inquiries into enrolled students Center Experience & Culture Greet families and students daily Maintain a welcoming, organized front office environment Help ensure smooth daily operations and student flow What Success Looks Like (First 60-90 Days) You will be successful if: Families report a smooth, welcoming experience Scheduling and operations run with minimal friction Enrollment inquiries are handled quickly and clearly Communication is consistent and organized The center feels calm, structured, and professional daily Who Thrives in This Role This role is a strong fit if you: Enjoy working with families and children Are highly organized and detail-oriented Stay calm under pressure and multitask well Communicate clearly and professionally Like a mix of structure + fast-paced environment Are comfortable guiding people through decisions Required Experience 2-3+ years in administration, office coordination, customer service, or school support roles Strong organizational and communication skills Experience managing schedules or client-facing systems Comfortable using basic software tools (Google Workspace, scheduling systems, etc.) Preferred Experience School front office, enrollment, or student services experience Customer success, retail management, or call center experience Billing, scheduling, or CRM experience Experience working with families or education environments Schedule & Environment In-person role in Fairfield, CA Afternoon and evening schedule (ideal for work-life flexibility) Supportive, family-focused environment Fast-paced but structured daily operations What We Offer Consistent part-time schedule Training and onboarding support Purpose-driven work helping local families Collaborative team environment Opportunity for long-term growth within the organization Salary $21 - $24 per hour