Re-Entry Specialist

Position Summary:

Have you ever started something you had a passion for, but for some reason or other, not seen it through to the end? Many of us have done that at some point in our lives, and often we live to regret that decision…especially if it was life changing. More students than we'd like face situations or difficulties and decide to drop out of school rather than persevere; your job will be to help those students rediscover their passion for the skilled trade they chose and bring them back to school to live their dream. As part of the campus Student Services team, the successful applicant for this role will use their innate positivity and powers of persuasion to engage students who have dropped out of school. Come join an enthusiastic, dedicated team of education professionals. You will be making phone calls, emailing, texting, and generally doing what you can to reconnect with them and help them work through the issue(s) that caused them to drop out, and then nudge them to rediscover the passion that caused them to enroll the first time. You will help them get their dreams and their lives back on track. We don't underestimate the challenge of this role; not everyone will want to come back…and that's okay. But how good will it feel to help those who do rediscover their passion for a life in the skilled trades?

Responsibilities:

To be successful in your application for the Re-Entry Specialist position, you will need to be an enthusiastic individual with a caring and engaging personality, a pleasant and steadfast demeanor, and great communication skills.

In this role you will:

◼ Engage with previously enrolled students who have dropped out and encourage them to re-enroll. ◼ Conduct phone, email, and/or in person conversations to help these students overcome any obstacles to Re-Entry and rediscover their passion for the trade. ◼ Liaise with colleagues in the Admissions Department, Faculty, and Student Services team to learn as much as you can about the individuals you are trying to reconnect with. ◼ Hit monthly re-enter targets that include 30% of previous month's drops. ◼ There will be other duties assigned. ◼ The importance of this role gives you the ability to impact peoples' lives positively and directly. That is why we are looking for an experienced, empathetic professional with excellent communication skills and the ability to see situations from different perspectives. The importance of this role gives you the ability to impact peoples' lives positively and directly. That is why we are looking for an experienced, empathetic professional with excellent communication skills and the ability to see situations from different perspectives.

Education and Experience:

◼ High School diploma or GED minimum with related field experience. ◼ Can-do and whatever-it-takes attitude ◼ Ability to work individually and within a group ◼ Excellent written and communication skills ◼ Established customer service background

People Responsibilities:

◼ No people responsibilities

Physical Environment:

Most work is performed in a temperature-controlled office environment Incumbent may sit for long periods of time at a desk or computer terminal Incumbent may use calculators, keyboards, telephone and other office equipment Stooping, bending twisting, and reaching may be required Some work may be completed in classroom or shop environment

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay:

From $52,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Tuition reimbursement Vision insurance Wellness program People with a criminal record are encouraged to apply

Work Location:

In person