Evening Circulation Assistant -

The primary location of this position is on-site in Cullowhee, NC. This position is designated as being subject to the State of North Carolina Human Resources Act (SHRA). Reporting to the Access Services Manager, this position primarily supports Access Services by staffing the circulation desk and assisting with departmental projects. Serves as the point person to the Access Services Manager for the evening staff in the unit. Responsibilities include serving as a backup to circulation team members, handling checkouts and returns, managing reserves, shelving books, and mailing items as needed. The role requires staying current with library policies and procedures and using phone, email, and chat to answer questions about library services. Occasionally, the employee may also assist with Scholar Studio activities. The employee may sometimes assist with Scholar Studio activities. The regular schedule for this position is evenings: Monday through Thursday, 2pm to 10pm, and Sundays, 12pm to 8pm, including opening and closing responsibilities. Hours will shift during exams, holidays, or other periods when library hours vary from the regular schedule. Must be eligible to work in the United States without sponsorship. Knowledge, Skills, & Abilities Required for this Position Knowledge of customer service practices and the ability to provide courteous, effective assistance to diverse library users in person and through multiple communication channels. Knowledge of standard office and library support procedures, with the ability to maintain accurate records, follow established policies, and use library systems and related technology effectively. Ability to organize and prioritize work, support routine operations, and maintain attention to detail in a fast-paced service environment. Ability to communicate clearly, exercise sound judgment, and work collaboratively with staff and student employees while supporting safe and efficient library operations. Minimum Qualifications Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience. Anticipated Hiring Range $40,000 Position Type Permanent Full-Time Number of Hours per Week 40 Number of Months per Year 12 Salary Band Range $33,540 - $65,378 Salary Grade For administrative purposes during the implementation of Career Banding this Journey level posiiton is considered a Salary Grade 61 Posting Text Open Date 05/27/2026 Close Date 06/10/2026 Open Until Filled No Special Instructions to Applicants Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information). Applicants must upload a DD-214 if claiming Veteran's Preference.

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. Effective All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR). Background/E-Verify Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify . Proper documentation of identity and employability are required at the time of employment. Credential Verification All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements. EOE Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu. University Safety The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.