Manager of Student Services AS7114

Manager of Student Services AS7114 494297 Stillwater

ENGINEERING, ARCHITECTR & TECHNOLGY

(STW) Staff Full-time Bachelor's degree

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Campus OSU-Stillwater Contact Name & Email Lance Millis, Lance.millis@okstate.edu Work Schedule Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends. Appointment Length Regular Continuous/Until Further Notice Hiring Range $51,300 - $73,000 Salary Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position The Manager of Student Services supports the academic advising unit by helping with Orientation & Enrollment (O&E) operations and delivering high impact student success initiatives. This role plays a key part in ensuring incoming students experience a smooth transition to the university through coordinated advising, enrollment, and engagement efforts. The manager also maintains a small student caseload and contributes to campus-wide advising best practices. This position collaborates closely with advisors, managers, and leadership to support high-quality services that impact student success initiatives. Required Qualifications Bachelor's Bachelor's degree in a relevant field. (degree must be conferred on or before agreed upon start date) Minimum of 4 years of experience in academic advising or a related field; alternatively, equivalent education in lieu of experience will be considered. Skills, Proficiencies, and/or

Knowledge:

Strong academic advising skills and knowledge of first-year student development ‑year student development Ability to support students in major exploration, course planning, and academic decision-making ‑making Experience coordinating large‑scale programs such as Orientation & Enrollment Strong organizational and project management skills with the ability to manage multiple priorities‑management skills with the ability to manage multiple priorities Excellent written, verbal, and group presentation communication skills ‑presentation communication skills Ability to build effective working relationships with advisors, faculty, admissions, and campus partners Skill in influencing and guiding processes without direct supervisory authority Ability to interpret academic policies, degree requirements, and curriculum changes Proactive problem-solving and conflict resolution abilities ‑solving and conflict‑resolution abilities Commitment to inclusive, student-centered, culturally responsive advising ‑centered, culturally responsive advising Ability to work with sensitive information and maintain confidentiality Competence using student information systems, degree audit tools, and Microsoft 365 applications. Commitment to continuous improvement, assessment, and data-informed decision-making Flexibility and adaptability during peak advising and orientation periods Preferred Qualifications Master's A graduate degree in Higher Education, Academic Counseling or Advising or related field; an undergraduate degree in Engineering, Architecture or Engineering Technology Professional experience as an academic advisor or in an industry closely related to CEAT majors. Skills, Proficiencies, and/or

Knowledge:

Knowledge & Technical Skills Strong knowledge of academic programs, degree requirements, curricula, and course prerequisites, including the ability to interpret academic records and placement information. Understanding of university academic policies, procedures, and regulations, particularly those related to graduation, enrollment, and transfer credit. Proficiency with advising technologies and student information systems, and ability to use data to track student progress and inform advising decisions. Advising, Counseling & Student Support Skills Ability to provide academic counseling and developmental guidance, including support related to course selection, goal setting, career exploration, and academic challenges. Skill in identifying and supporting at-risk students, providing proactive outreach, referrals, and follow up to promote persistence. Analytical & Problem-Solving Skills Strong analytical, problem solving, and troubleshooting skills to address academic issues, evaluate petitions, and support decision making. Organizational & Professional Skills Demonstrated commitment to professional development and staying current with advising and higher education best practices. All positions are subject to the availability of funding, and any offers are contingent upon the successful completion of a background check. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation in the application process. Examples of reasonable accommodation include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To request an accommodation, please email eeo@okstate.edu or call 405-744-5449. Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions.